159 Reviews of Shane Ralston
May 05, 2026
Brought my car in after it wouldn’t start after an oil change. Had to have my car towed to dealership. Something hadn’t been reconnected back when doing the oil change. Even though the service rep was change. Had to have my car towed to dealership. Something hadn’t been reconnected back when doing the oil change. Even though the service rep was very apologetic, it would have been nice to have some sort of compensation for my trouble and not having a running car over night. More
May 04, 2026
I went in for just an oil change. They said I needed other stuff. They said they did a tire rotation but in fact my husband had just worked on my car tire night before and the tires They said I needed other stuff. They said they did a tire rotation but in fact my husband had just worked on my car tire night before and the tires were never rotated. They charged me for them!!! Just a scam! More
May 02, 2026
The service I received at Honda was excellent. The service attendant was friendly, informative and had great customer service. The service attendant was friendly, informative and had great customer service. More
Other Employees Tagged: Jonathan Frazier, Kelly Williams
May 02, 2026
I had an appointment for an oil change and tire rotation at 10:45. They did not get my car done for over two hours! I finally get my car back and paid at 1:00 in the afternoon. That is just unacceptable. Wh at 10:45. They did not get my car done for over two hours! I finally get my car back and paid at 1:00 in the afternoon. That is just unacceptable. Why bother making an appointment? I got an attitude from the service advisor who told me that next time I need to be more patient:( More
May 01, 2026
I thought the people were friendly and helpful. It took about 10 minutes to be waited on. The waiting area was very nice and had a coffee and snack area. Very comfortable seats. It took about 10 minutes to be waited on. The waiting area was very nice and had a coffee and snack area. Very comfortable seats. More

