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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 3

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
205 Reviews
4.7

205 Reviews

Write a Review

205 Reviews of Shane Ralston

June 03, 2026

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Employee Rating

Honda dealership is at the top of the line. Honda has experienced salesman and experience mechanics. More

by Dyann.beasley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

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Jun 03, 2026

McLarty Honda responded

We’re pleased to hear you found our sales team knowledgeable and our technicians skilled. It’s great your HR-V service went smoothly. We appreciate your trust in us and look forward to assisting with your next visit.

June 02, 2026

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Employee Rating

Very professional and friendly staff. Waiting area is always neat and clean. Would highly recommend. More

by WFOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

McLarty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McLarty Honda!

June 01, 2026

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Employee Rating

Quick & efficient . 1st visit left a positive impression. Wouldn’t hesitate to schedule another appt More

by Holeinonezig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole

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Jun 01, 2026

McLarty Honda responded

Thank you for sharing your positive experience with the service on your Honda CR-V Hybrid. We’re glad the quick and efficient visit left a strong impression and look forward to your next appointment.

May 31, 2026

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Employee Rating

Took an hour longer than it was quoted to take me and it was incredibly expensive. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 06, 2026

McLarty Honda responded

Jen, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please reach out to us directly. Thank you for your time, and hopefully, we can get to the bottom of this.

May 31, 2026

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Employee Rating

Diligent in customer satisfaction! Went out of their way to find out and solve what was wrong with our used car we purchased. More

by sheree.ororke
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

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May 31, 2026

McLarty Honda responded

We’re glad Shane took the time to diagnose and resolve the issue with your Hyundai Tucson. Thank you for recognizing our efforts, and we look forward to supporting you again.

May 30, 2026

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Employee Rating

Received "The Works" on May 26 in less than an hour. Very Good! Thank You! More

by jampollhsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

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May 30, 2026

McLarty Honda responded

We’re glad The Works on your Honda Pilot was wrapped up in under an hour on May 26. Shane and our service team appreciate your feedback. Feel free to reach out whenever you need assistance.

May 29, 2026

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Employee Rating

Excellent service, polite staff, and a nice waiting area with snacks and coffee/water available. Thank you Mclarty Honda! More

by Jess Peteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

McLarty Honda responded

We’re glad our team provided polite assistance during your Honda Civic service. It’s great the waiting area setup and refreshments helped you feel comfortable. We look forward to helping with your next maintenance visit.

May 29, 2026

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Employee Rating

Great service and friendly service staff! They were quick and efficient and knowledgeable. Will be back soon More

by rman1568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

McLarty Honda responded

We’re delighted our team provided prompt, friendly, and knowledgeable care for your Honda CR-V. Shane and the team appreciate you noting their efficiency and look forward to your next visit.

May 28, 2026

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Employee Rating

The service provided was fast, 30 minutes. The representative who worked with me was very professional and friendly. More

by rebeccaemull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

McLarty Honda responded

We’re glad the 30-minute service appointment for your Honda CR-V met your expectations. Shane will be pleased to know you found him professional and friendly. Thank you for sharing your experience, and we look forward to assisting you again.

May 28, 2026

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Employee Rating

Sam is who helped us and he is awesome! Very professional and always answers our questions and keeps us updated on service - We love Honda 😊 More

by DEECATRANDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

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May 28, 2026

McLarty Honda responded

Thank you for sharing your experience with service on your Honda CR-V. We’re glad our team kept you informed and addressed your questions throughout the process. We appreciate your kind words and enthusiasm for Honda.

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