Had service on my wife’s old Honda, service advisor met
me and took care of me
very personable guy. After leaving, I got home & received coupon in mail for
discount on service. I called service agent, Sa
me and took care of me
very personable guy. After leaving, I got home & received coupon in mail for
discount on service. I called service agent, Sam Rios & asked if it’s too late to
use coupon. He said he’d have to with manager Shane & get back with me.
Manager Shane okayed and I got a discount..
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by tedmgm
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sam Rios 5 stars
Apr 17, 2026 -
McLarty Honda responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shane and the team met your expectations. Thank you for choosing McLarty Honda, we look forward to having you as a valued customer for many years to come!
The dealership is very clean and welcoming and the staff
were amazing. My service technician Sam went above and beyond to make sure we were completely satisfied with the services performed on my sons vehicl
were amazing. My service technician Sam went above and beyond to make sure we were completely satisfied with the services performed on my sons vehicle and gave a detailed explanation of each service.
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by Cedric Nelson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sam
Apr 15, 2026 -
McLarty Honda responded
Thank you for highlighting how clean and welcoming our facility is and for your kind words about our team. We’re glad Shane ensured you understood each service and left fully satisfied with the work on your Honda Accord. We appreciate your feedback and look forward to serving you again.
I’ve have always been very pleased with everyone that
I’ve met at McLardy Honda!
I’ve met at McLardy Honda!
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by bill.marks01
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
McLarty Honda responded
Thank you for the five-star rating and your continued confidence in our team. We’re delighted you’ve always had positive visits for service on your Honda CR-V Hybrid. We look forward to caring for your CR-V Hybrid again soon.
We are a Honda family and I trust in McClarty to be fair
and thorough and Sam Rios is a top tier service advisor!
and thorough and Sam Rios is a top tier service advisor!
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by CJGRIND01@GMAIL.com
Verified Customer
Verified Customer
Other Employees Tagged:
Sam Rios
Apr 14, 2026 -
McLarty Honda responded
Thank you for making Honda your family’s choice and for trusting us with your CR-V. We’re pleased to know our service approach was fair and thorough. Our team looks forward to supporting your next visit.
Service is okay not great.
Bring it there for certain things because I have a Honda but try not to
Bring it there for certain things because I have a Honda but try not to
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by meaghan444
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
McLarty Honda responded
Meaghan, we're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
The staff are professional and efficient.
I will definitely be returning for future service as needed.
I will definitely be returning for future service as needed.
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by courtneyscott1719
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
McLarty Honda responded
Thank you for noting our team’s professional and efficient service on your Honda CR-V. Shane appreciates your feedback and looks forward to helping you again for any future service.
As I was checking out, I asked my service advisor if
there were any discounts available he told me no and I asked him was he sure he said yes. Afterwards, I looked online on the McLarty website and I fo
there were any discounts available he told me no and I asked him was he sure he said yes. Afterwards, I looked online on the McLarty website and I found two different discounts and I showed him. It’s very important that if you’re going to assist customers in any area that you give them the correct information had I taken his word for it I would not have gotten my discount. I had to do the research myself and then show it to him.
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by ssalaam23
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
McLarty Honda responded
Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Very good customer service and the wait time was shorter
than I expected.
They explained everything to me and my husband.
than I expected.
They explained everything to me and my husband.
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by ROEGANT
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
McLarty Honda responded
We’re glad the wait for your Honda Accord service was shorter than expected and that Shane clearly explained every detail to you and your husband. Thank you for the five-star rating and for trusting our team.
Service was exceptional!
I was greeted immediately and my vehicle was worked in right away!
I was greeted immediately and my vehicle was worked in right away!
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by adjohnson4
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
McLarty Honda responded
Thanks for sharing how welcoming our team was and how quickly your Honda CR-V Hybrid was accommodated, Shane. We appreciate your 5-star rating. We look forward to assisting you with your next service.
The dealership has always been good with customer
service!! They were able to get me in and out at a reasonable time.
service!! They were able to get me in and out at a reasonable time.
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by dre870
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
McLarty Honda responded
Thank you for sharing your thoughts on our service for your Honda Accord. It’s wonderful to hear Shane and our team could take care of everything and have you back on the road promptly. We look forward to helping you again.
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