Shane Siegle | Page 23

Trade two cars for one WE are retired and decided it was time to trade our two cars for only one car. our sales person was Shane Siegle He is an amazing salesman.. Very fr WE are retired and decided it was time to trade our two cars for only one car. our sales person was Shane Siegle He is an amazing salesman.. Very friendly, very helpful. He made our experience well worth coming to Toyota to buy a car. We have been buying Toyota"s since 1982. Thanks again for the great experience. More

Report | Print

As usual, the BEST experience! Toyota of Des Moines apparently has high expectations of its employees and of its business. On 28 Oct 2015, I acquired a 2015 Toyota RAV4 XLE AWD (2nd Toyota of Des Moines apparently has high expectations of its employees and of its business. On 28 Oct 2015, I acquired a 2015 Toyota RAV4 XLE AWD (2nd Rav4). I didn't hesitate on which dealership in my local area where I wanted to do business! On a very hot summer day back on 28 Aug 2013, I went to Toyota of Des Moines and was very impressed from the receptionist at the front desk to driving away in my new vehicle to the follow-up calls and e-mails. This first impression is why I will continue to use Toyota of Des Moines as my dealership of choice! Also, the reason why I have and will continue to recommend Toyota of Des Moines to friends, family, and colleagues. This experience resulted in no deviations from the high ratings I had for this place. As usual, I contacted Shane Siegle to help me decide on the options I had. He is TRULY EXCEPTIONAL in his knowledge, advice, and customer service skills. He is a big reason why I don't hesistate on using Toyota of Des Moines. Ryan McClanahan in finance is also, TRULY EXCEPTIONAL. Very efficient and answered questions to my satisfaction. Finally, Mr. Bill Klomstad (Delivery Coordinator) is TRULY EXCEPTIONAL. Again, it was 2013 when I found out there were dealerships that had a designated area and staff to explain the vehicle from front to back. Klomstad did his usual, TRULY EXCEPTIONAL job at explaining everything. I appreciate the way the Rav4 was prepared prior to my possession. Thank you for the picture in front of my new Rav4 that was sent to me by e-mail. A couple of days after the possession of my new Rav4, I received a follow-up call from Dot Ray (Customer Service Representative) mainly asking how things were going. Also, I received an e-mail from Shane Siegle. I know I will receive additional follow-up calls/e-mails in the future. This is really great customer service and has always proved to me that I wasn't just a number. After my first purchase, I wasn't expecting this from a large, busy dealership. I strongly feel (based upon experiences in the past with Toyota of Des Moines) they will do whatever they can to assist their customers. Until next time........ Thank you, again, to Siegle, McClanahan, Klomstad, and Ms. Ray. Also, to Toyota of Des Moines for its TRULY EXCEPTIONAL job for their customer service; employees they have; vehicle selection; and moving to Grimes (which is closer to me). I recommend Toyota of Des Moines and the Toyota brand. I have found them to be very reliable!! More

Report | Print

Great place to do business. The sales person work hard in getting me out of my lease which I had for 18 months. The leased vehicle hard low mileage and wanted to purchase a car o The sales person work hard in getting me out of my lease which I had for 18 months. The leased vehicle hard low mileage and wanted to purchase a car of my owe. They made several suggestions, lowered my monthly payments and feel comfortable in getting a used yet new car for myself. I have showed this new car off and others love the color and the many available accessories which came along with the car. It is a 2012 and has more than a brand new one. More

Report | Print

Easy, fast and over all great experience It was the easiest car buying experience we have ever had, Shane made it so easy, we saved a lot of time and did most things over the phone and intern It was the easiest car buying experience we have ever had, Shane made it so easy, we saved a lot of time and did most things over the phone and internet. We are very happy with our new mazda. More

Report | Print

New Highlander purchase This is our second purchase through Shane Siegle but he is not the only salesperson we have worked with as we have purchased other Totyotas from this This is our second purchase through Shane Siegle but he is not the only salesperson we have worked with as we have purchased other Totyotas from this dealership. We can't compare Toyota of Des Moines with others because we don't car ship anywhere else. Toyota is a trouble free outstanding product and Toyota of DM deals in an honest way with their initial pricing. It has always been a rewarding experience. Very professional, competent people. More

Report | Print

Fast Freindly Purchase of a Car and a Happy Dance Shane our sales person was told that we don't mess around buying a car. He got the message. When he came back to us he had the best deal he could give Shane our sales person was told that we don't mess around buying a car. He got the message. When he came back to us he had the best deal he could give us. It was fun purchasing a car from them. The finance person was quick and accurate. The gentleman that explain the features of the car (Bill) was very informative and new his stuff. The over all experience was fun like it should be when you buy a car. Once we went there for an oil change on our car that wasn't purchased there. The Service Manager told us we didn't need one yet, You can go 10,000 miles between oil changes on this car. He could have gone ahead and changed the oil and charged us and we would have been happy, but he didn't take advantage of us. So we never forgot this. More

Report | Print

Highly recommended Easy to work with, listened to my needs and interests. Reasonable amount of inventory, able to drive a couple of similar cars to our choice. Easy to work with, listened to my needs and interests. Reasonable amount of inventory, able to drive a couple of similar cars to our choice. More

Report | Print

No nonsense I walked into Toyota undecided whether or not I was going to purchase a new vehicle. I spoke with Shane Siegle and he promptly gave me the trade-in-v I walked into Toyota undecided whether or not I was going to purchase a new vehicle. I spoke with Shane Siegle and he promptly gave me the trade-in-value on my current vehicle. Within 30 minutes we had found a vehicle I wanted at the right price. Shane had to get the vehicle from another dealer and accomplished this in less than 24 hours. I had a great experience with Shane and Toyota of Des Moines. More

Report | Print

My Kind of Folks I worked with a new agent, Shane, and he was great, working with me through email and telephone until I could get to the dealership. He answered all I worked with a new agent, Shane, and he was great, working with me through email and telephone until I could get to the dealership. He answered all my questions directly. The finance gentleman I worked with I had worked with previously and he remembered me from 6+ years ago. Great experience and I would definitely recommend Toyota of Des Moines! More

Report | Print

Raving for Rav4 It was so easy to get our new RAV4 lease! I never thought it would be that simple. Shane and everyone who helped us were top notch! Only at Toyota hav It was so easy to get our new RAV4 lease! I never thought it would be that simple. Shane and everyone who helped us were top notch! Only at Toyota have I ever experienced the ease and convenience others hope to have when making a major purchase! Thank you so much! The RAV4 is better than I imagined! More

Report | Print