Shane Smith | Page 2

i made an appointment to find out why my Stop Start feature was not working on my 2021 Jeep Renegade, I was told the problem could not be diagnosed because the battery was not at 100%. i asked which ba feature was not working on my 2021 Jeep Renegade, I was told the problem could not be diagnosed because the battery was not at 100%. i asked which battery. The service tech appeared confused with the question. He told me they would have to spend two hours charging the battery and I would be charged a fee for charging the battery. After the battery was charged to 100% they could diagnose the problem. None of this made sense to me as my Jeep has around 22,000 miles on it. I did not understand why I would be paying a fee for warranty work. This is the second time I have had in issue with Ryans service department. on another occasion the mechanic was pulled of my Jeep to work on someone elses and I sat there for over 6 hours waiting for mine to be completed. Jeep Wave VIP service? More

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Friendly fast service. However please make sure to check all items, did not fill windshield washer fluid. However please make sure to check all items, did not fill windshield washer fluid. More

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We bought our first vehicle from Ryan in Buffalo in 2018. There are very few car dealers you can trust, and Ryan Buffalo is one of them. My fav salesman retired but I will still go back. Their service depart There are very few car dealers you can trust, and Ryan Buffalo is one of them. My fav salesman retired but I will still go back. Their service department is the only I trust with my vehicle. Talk to Shane - he's your guy! More

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I've bought many vehicles, both personal and for business. When I found a vehicle I needed at Ryan Auto Mall I went there to buy it and have been goint to Ryan Auto Mall for purchases and service ev business. When I found a vehicle I needed at Ryan Auto Mall I went there to buy it and have been goint to Ryan Auto Mall for purchases and service ever since. That was quite a few vehicles and 10 years ago. I travel south now 7 months of the year and make sure I get all my service and other needs taken care of at Ryan while I am back in Minnesota. I wouldn't go anywhere else. More

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SHANE IS THE MAN! !! always has great customer service and a smile on his face. Thanks! !! always has great customer service and a smile on his face. Thanks! More

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Hard to believe but this dealership is up front and does not try to hide charges or fool you with smoke and mirrors. Service department has always been honest with me and I have been a Ryan customer since not try to hide charges or fool you with smoke and mirrors. Service department has always been honest with me and I have been a Ryan customer since 1995. I can not honestly say this about any other dealership in Minnesota. More

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Very friendly and helpful with all my needs, wish all my car dealers were that way, thanks to your staff car dealers were that way, thanks to your staff More

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Dealing with Scott is very comforting and makes buying a very pleasurable experience. I will definitely be back for my next one. Thank you for the excellent experience. very pleasurable experience. I will definitely be back for my next one. Thank you for the excellent experience. More

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Ryan Auto is very efficient. We were able to make an appointment for new tires and an oil change in a timely manner. Shane is very businesslike and helpful. We feel we can count We were able to make an appointment for new tires and an oil change in a timely manner. Shane is very businesslike and helpful. We feel we can count on very good service. More

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Great people, and great to work with. We had got a truck with a small issue and they corrected the issue without hesitation. Will be back to buy my next rig! We had got a truck with a small issue and they corrected the issue without hesitation. Will be back to buy my next rig! More

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