Shane Stegeman
Shane Stegeman at Rapids Honda

Shane Stegeman | Page 3

Part Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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110 Reviews
not yet
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110 Reviews

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110 Reviews of Shane Stegeman

February 02, 2021

Dealership Rating
Employee Rating

Workers were very nice friendly and professional. Got the job done very quickly and efficiently! Would highly recommended to anyone ! Clean and tidy dealership as well More

by georgekaml1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Feb 02, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, George, we are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 29, 2021

Dealership Rating
Employee Rating

Sales techniques were very shady & sneaky. Sales person insisted I stay late to finish up deal even though I told her I was very tired & wanted to take delivery on Wed. She threatened she was going out of More

by gard0018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kristina Andriyesh, Roy Lacey

Feb 15, 2021

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2021

Dealership Rating
Employee Rating

Staff is always friendly, waiting room is comfortable, work was performed to my expectations, make sure sales people keep their masks on. Keep up the good work. More

by rodneymrhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 30, 2020

Dealership Rating
Employee Rating

Everyone at the Rapids Honda in Coon Rapids MN was wonderful to work with. I really enjoyed my time purchasing my new vehicle from them. More

by baileybond007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson , Katie Young

Dec 30, 2020

Rapids Honda responded

Thank you for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! We hope you enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 23, 2020

Dealership Rating
Employee Rating

Shawn in service is always there to help, every time I’m in he is professional and friendly. Great experience servicing my vehicle at Rapids Honda! More

by RJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow, Shawn Richter

Nov 24, 2020

Rapids Honda responded

Thank you so much for your kind words regarding working with Shawn, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 25, 2020

Dealership Rating
Employee Rating

Terrible customer service and a lot of hidden prices. Add $2,000 to the price they have listed after they add $1,000 for a paint treatment they claim to put on every vehicle and whatever else they can come u More

by INGLETTDOUG
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Schiltz , Jake Braun, Katie Young

Oct 12, 2020

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2020

Dealership Rating
Employee Rating

Good service, they always get things done right and in a timely manner. Customer service is great. Would highly recommend the Rapids Honda service team for anything you need done with your vehicle. More

by rjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow, Shawn Richter

Sep 08, 2020

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2020

Dealership Rating
Employee Rating

Needed a tire fixed and it lined up with a few recalls that were also able to be taken care of without needing additional appointments! More

by ScaliaFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 27, 2020

Dealership Rating
Employee Rating

One of the buttons for my home link system had stopped working so I had to program the center button. I contacted Rapids Honda and made an appointment. They had the replacement part in stock and fixed the More

by DCS109B
Recommend Dealer
Yes
Aug 27, 2020

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 13, 2020

Dealership Rating
Employee Rating

Thanks for serving me i am so happy to serve my car at the dealer every time they are so prefect i am happy I appreciate all of you thanks! More

by GEMEDO EMISHO
Recommend Dealer
Yes
Aug 15, 2020

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer and we look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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