Workers were very nice friendly and professional. Got the
job done very quickly and efficiently! Would highly recommended to anyone ! Clean and tidy dealership as well
job done very quickly and efficiently! Would highly recommended to anyone ! Clean and tidy dealership as well
More
by georgekaml1127
Verified Customer
Verified Customer
Feb 02, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us, George, we are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Sales techniques were very shady & sneaky. Sales person
insisted I stay late to finish up deal even though I told her I was very tired & wanted to take delivery on Wed. She threatened she was going out of
insisted I stay late to finish up deal even though I told her I was very tired & wanted to take delivery on Wed. She threatened she was going out of town & I might have to work with the guy who didn’t keep his mask on. Agreed upon sales price was wrong on financing paperwork & she couldn’t produce the final paper with the agreed upon sales price. I am considering reporting them to the AG / CFPB. Called manager to complain. His response was “they were there to sell cars” & he’d look into it & call me back, but never did.
More
by gard0018
Verified Customer
Verified Customer
Other Employees Tagged:
Kristina Andriyesh, Roy Lacey
Feb 15, 2021 -
Rapids Honda responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Staff is always friendly, waiting room is comfortable,
work was performed to my expectations, make sure sales people keep their masks on. Keep up the good work.
work was performed to my expectations, make sure sales people keep their masks on. Keep up the good work.
More
by rodneymrhd
Verified Customer
Verified Customer
Jan 11, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everyone at the Rapids Honda in Coon Rapids MN was
wonderful to work with. I really enjoyed my time purchasing my new vehicle from them.
wonderful to work with. I really enjoyed my time purchasing my new vehicle from them.
More
by baileybond007
Verified Customer
Verified Customer
Dec 30, 2020 -
Rapids Honda responded
Thank you for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! We hope you enjoy your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn in service is always there to help, every time I’m
in he is professional and friendly. Great experience servicing my vehicle at Rapids Honda!
in he is professional and friendly. Great experience servicing my vehicle at Rapids Honda!
More
by RJS
Verified Customer
Verified Customer
Nov 24, 2020 -
Rapids Honda responded
Thank you so much for your kind words regarding working with Shawn, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Terrible customer service and a lot of hidden prices. Add
$2,000 to the price they have listed after they add $1,000 for a paint treatment they claim to put on every vehicle and whatever else they can come u
$2,000 to the price they have listed after they add $1,000 for a paint treatment they claim to put on every vehicle and whatever else they can come up with. They also charged me 600 bucks for illegal window tint they put on the vehicle. It took three weeks and many many phone calls to get my money back. I would highly suggest you spend your money at another place. This dealer and it’s employees is exactly what you think of when you hear “used car salesmen”.
More
by INGLETTDOUG
Verified Customer
Verified Customer
Oct 12, 2020 -
Rapids Honda responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good service, they always get things done right and in a
timely manner. Customer service is great. Would highly recommend the Rapids Honda service team for anything you need done with your vehicle.
timely manner. Customer service is great. Would highly recommend the Rapids Honda service team for anything you need done with your vehicle.
More
by rjs
Verified Customer
Verified Customer
Sep 08, 2020 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Needed a tire fixed and it lined up with a few recalls
that were also able to be taken care of without needing additional appointments!
that were also able to be taken care of without needing additional appointments!
More
by ScaliaFamily
Verified Customer
Verified Customer
Sep 02, 2020 -
Rapids Honda responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
One of the buttons for my home link system had stopped
working so I had to program the center button. I contacted Rapids Honda and made an appointment. They had the replacement part in stock and fixed the
working so I had to program the center button. I contacted Rapids Honda and made an appointment. They had the replacement part in stock and fixed the problem. Once again proving that they are great people who care about the customer.
More
by DCS109B
Verified Customer
Verified Customer
Aug 27, 2020 -
Rapids Honda responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Thanks for serving me i am so happy to serve my car at
the dealer every time they are so prefect i am happy I appreciate all of you thanks!
the dealer every time they are so prefect i am happy I appreciate all of you thanks!
More
by GEMEDO EMISHO
Verified Customer
Verified Customer
Aug 15, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer and we look forward to seeing you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com