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Shane Stegeman
110 Reviews
110 Reviews of Shane Stegeman
August 11, 2020
Great service! Always quick and easy never a hassle what so ever. Beautiful facility with a ton of great amenities while you wait. Customer for life. so ever. Beautiful facility with a ton of great amenities while you wait. Customer for life. More
by nmcdonald0
Verified CustomerOther Employees Tagged: Chad Zastrow, Shawn Richter
August 08, 2020
Great service center, Very easy to work with, The even did a tire rotation at the last minute, and washed the car, completed all the service early and I was out the door be Very easy to work with, The even did a tire rotation at the last minute, and washed the car, completed all the service early and I was out the door before you know it. More
by dstephan8278
Other Employees Tagged: Chad Zastrow, Shawn Richter
August 07, 2020
Positive experience with the dealership in both sales and service. I would purchase a vehicle from this dealer ship again. They made the process easy. service. I would purchase a vehicle from this dealer ship again. They made the process easy. More
by helen
Other Employees Tagged: Jake Braun
August 07, 2020
Vehicle service department gets a 5 The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks like you are looking through a prism. A dirty cloth must have been used. The floor was not vacuumed and the windshield has over spray on the outside and I can't get it off so I'm looking through a bunch of spots. I plan on calling the service department and have them follow through cleaning what the Auto Butler people didn't do properly More
by JRFREE1945
Other Employees Tagged: Wade Gilbertson, Chad Zastrow , Roy Lacey
August 06, 2020
Service Shawn Stegerman was very helpful and saved me another trip to the dealership by squeezing in multiple service fixes on the same day. I appreciated his Shawn Stegerman was very helpful and saved me another trip to the dealership by squeezing in multiple service fixes on the same day. I appreciated his efforts. More
by bosmo56
July 28, 2020
Not great Have been to this dealership a few times for oil changes and most times were great. My most recent visit however was not. I called to schedule an oil Have been to this dealership a few times for oil changes and most times were great. My most recent visit however was not. I called to schedule an oil change for 11:15 and was told would take approx 1 hour to complete as I worked at 1pm. They have a nice viewing area of the work area to watch your car get worked on. My vehicle wasn't pulled around to get work done until almost 12. The gentleman that was working on it was definitely not in the mood to work as he was certainly taking his time. I didn't get out of there until 1pm and was late to work. Would rather have paid the same amount and got it changed at Valvoline and been done and out of there in 20 min. More
by michael.w.howe
July 13, 2020
Great customer service, but this is the third time I’ve been quoted one price. I bring it in and it’s double almost triple the quote I was told. been quoted one price. I bring it in and it’s double almost triple the quote I was told. More
by cody.driver98
Other Employees Tagged: Chad Zastrow
June 27, 2020
0 out of 5 stars-cannot recommend! My purchase experience was just mediocre and clouded by a chauvinistic salesman. My service experience was much much worse and a vehicle that was just into it's 3rd year n was just mediocre and clouded by a chauvinistic salesman. My service experience was much much worse and a vehicle that was just into it's 3rd year needed substantial work. Some of the worst people to deal with here are the management. Ken Grantwit doesn't give a rip about customers, he'd much rather cover for his cronies like Lance Spah who are TERRIBLE at being service managers. I was lied to, bait and switched and stolen from at this dealership. Don't buy here and definitely don't get an extended warranty they sell you! More
by Unsatisfied
Other Employees Tagged: Shawn Richter , Ken Grantwit, Nick Mcdonald, Katie Young, Lance Spah-service manager
May 08, 2020
Glad I got my tires replaced at this dealership I needed new tires and was given a quote by Rapids Honda which was comparable to the quote I had gotten from a tires only shop. I took a chance havin I needed new tires and was given a quote by Rapids Honda which was comparable to the quote I had gotten from a tires only shop. I took a chance having Rapids do my tires because their quote included an alignment. Imagine my surprise when I learned that the tires were now on a "buy 3 get 1 free deal". But, it gets better. WHile changing the tires, the service guy noted that one of my tire hubs was broken and replacing it was covered under my cars drive train warranty. Had I chosen my other local tire shop, there's no way they would have been able to take care of the broken tire hub. More
by JOYCE_HENNES
Other Employees Tagged: John Vang, Chad Zastrow, Shawn Richter , Kylee Vang, Ivan Vuu, Tuu Xiong, Xavier Xiong, Chuck Yang, Isaac Yang, Steve Mackey
May 03, 2020
Awesome! In for multiple services on a 2006 Ridgeline, in for 2 days, free loaner vehicle. I 'knew' I needed brakes! Come to find out I didn't. Another gara In for multiple services on a 2006 Ridgeline, in for 2 days, free loaner vehicle. I 'knew' I needed brakes! Come to find out I didn't. Another garage may have replaced them, even though it wasn't needed. Definitely return for future services needed. Super nice, and helpful staff! More
by blrettke
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