Shane Wood | Page 2

Love the dealership - great service - easy to work with ! Happy with the puschase and the Happy with the puschase and the More

Report | Print

We worked with Gerardo to buy my fiancé a new car and they made the process easy and didn't try any sales tactics like most of the other dealerships in the area. They were great and we would buy from the they made the process easy and didn't try any sales tactics like most of the other dealerships in the area. They were great and we would buy from them again More

Report | Print

I received excellent customer service. They have a great selection. The process was easy and efficient. They have a great selection. The process was easy and efficient. More

Report | Print

Small town dealer big time customer service. It’s like buying a car from your best friend. It’s like buying a car from your best friend. More

Report | Print

They are very reliable. We trust them. Salesperson was great. Will continue doing business with them We trust them. Salesperson was great. Will continue doing business with them More

Report | Print

Friendly, no pressure staff with quality vehicles. Our sales person (Marshall Bevins) was great to work with. Our sales person (Marshall Bevins) was great to work with. More

Report | Print

Tony is amazing. I was so happy with the time he took to help me find the car that was my perfect fit. It was a great price and the finance people helped me get the p I was so happy with the time he took to help me find the car that was my perfect fit. It was a great price and the finance people helped me get the payment amount I needed. More

Report | Print

I visited Port Orchard Ford with genuine interest in purchasing a Ford Raptor “R”. Unfortunately, my experience was far from what I would expect when considering such a major purchase. Before I was eve purchasing a Ford Raptor “R”. Unfortunately, my experience was far from what I would expect when considering such a major purchase. Before I was even allowed to test drive the vehicle, I was unexpectedly told that we needed to “go over numbers.” At no point beforehand was this expectation communicated, and the conversation was delivered with a short, dismissive demeanor. It left me feeling profiled and unwelcome. This is particularly disappointing given the dealership’s own public messaging-including your personal GM profile-about working to erase the negative stigma around the car buying process. My experience did the opposite, reinforcing the very issues customers hope are a thing of the past. I came prepared to engage seriously as a potential buyer. Instead, I left feeling disrespected and alienated. I hope you will reflect on how potential customers are greeted and treated, especially when their intent is to make a significant investment in your brand. More

Report | Print

Purchased a new Maverick and had a very positive experience. Sales agent Ty was personable, straight forward, and quite competent and knowledgeable. Staff from the top down was courteous and there w experience. Sales agent Ty was personable, straight forward, and quite competent and knowledgeable. Staff from the top down was courteous and there was a clear ethos of respect and appreciation for the buyer. More

Report | Print

I got my car there and have always had it serviced there. Bruce Titus dose a great job and I will always go back. Bruce Titus dose a great job and I will always go back. More

Report | Print