Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
215 Reviews
4.8

215 Reviews

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215 Reviews of Shanna Elder

May 30, 2025

Dealership Rating
Employee Rating

Pleasant experience. Took care of my service needs with minimal add-ons. Will need to make a return trip to check out tire pressure sensors. All deactivated during sefvic More

by NRWESLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 26, 2025

Dealership Rating
Employee Rating

I would 10/10 recommend Subaru of Columbia. From sales to service they have never let me down. More

by P2DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2025

Dealership Rating
Employee Rating

They are the friendliest and easiest place to work with, very stress free! The entire staff, and each department is the very best More

by rondowi06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

I've always been impressed with this department. . The people are wonderful and the service is consistently great. More

by PETTEYD
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 18, 2025

Dealership Rating
Employee Rating

The body shop is phenomenal. Excellent work and keep you well informed. The service department also does really good work. However, some individuals in the service department More

by MADELINEKOHR17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 16, 2025

Dealership Rating
Employee Rating

Service was friendly and well communicated! Also appreciated getting good pictures and information on what was good and what needed to be completed. More

by mandy_eck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 14, 2025

Dealership Rating
Employee Rating

They are professional easy to talk with and do have great customer service always making sure customers are taken care of. More

by DENZERCO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 07, 2025

Dealership Rating
Employee Rating

I was very impressed by the knowledge and transparency of Kyle Gunn. I know that I will forge a lasting relationship with Subaru. I love the Columbia dealership. More

by DDHAMPTON59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

Best car service experience ever! Highly recommend! Always on time and very good communication via phone. More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Service was very quick. There was an adequate place to work/wait while the service was being done. More

by rcair7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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