Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of Shanna Elder

July 06, 2025

Dealership Rating
Employee Rating

Everybody was great. Took too long but I was 10th in line (Saturday). Next time I'll make an appointment. More

by KRAWITZA
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Recommend Dealer
Yes

July 05, 2025

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We really enjoy working with River and know that we will always be taken care of with him, and that he has our best interest at heart. The whole team listens to our needs and gets us taken care of in a time More

by ASHLEY7TH.AR
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

June 28, 2025

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Easy to work with. dependable service. very fast. with oil change. Entire rotation. Highly. recommend dealership. More

by CONNERYPJ
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Recommend Dealer
Yes

June 27, 2025

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The service department is great! Getting a call to the service department sucks. Why you have to go through a whole other level to get to service department?! It was not like this un More

by SAMOYEDS34
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Weathers

June 27, 2025

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Employee Rating

I can't say enough about this dealership. They are amazing. I just bought my 3rd new Subaru Forester from here. Staff was amazing,helpful and answer every question I had. The financing was so More

by LYONJ
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Recommend Dealer
Yes

June 20, 2025

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Always pleasant. Service department is thorough and professional. Sales people listen. Excellent place to do business More

by MELMCMORRIS
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Recommend Dealer
Yes

June 19, 2025

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Employee Rating

Always trust the work that Univeristy suburu recommends. They are the only dealer repair shop that doesn’t try to run up costs with who I have done business. Feel like all of their techs try to explain issu More

by MIKE@GA2.US
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

June 19, 2025

Dealership Rating
Employee Rating

As far as I'm concerned, everyone in the service dept gets 5 stars. I've never even had an average experience there. It's always been really good. I have some question marks about River, but no one's More

by ROASTMASTER.LEE5D
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

June 18, 2025

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Employee Rating

This is the third car we have bought from them. Highly recommend them!! The service department is great too. More

by JEFFWARRINGTON
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

The visit went well. The service was outstanding and the service advisor was extremely helpful. They were understanding and very patient with me. they explained everythin More

by BJMITCHEM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

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