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Shanna Elder
285 Reviews
285 Reviews
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285 Reviews of Shanna Elder
December 23, 2025
We have had our cars serviced at Subaru of Columbia for a long time, always with good results from helpful staff members. Thank you! long time, always with good results from helpful staff members. Thank you! More
by dg mcbride
Verified CustomerOther Employees Tagged: River Hopkins, Ethan Weathers , We’re not certain which people we worked with and when. Everyone has been very good.
December 20, 2025
They are prepared. They let you know what in need to do in the future. Love the smiles. They let you know what in need to do in the future. Love the smiles. More
by Drsjohara
Other Employees Tagged: River Hopkins, Ethan Weathers
December 20, 2025
Very good service center, always very courteous and treat you as you are the only customer they have. you as you are the only customer they have. More
by BKRREIFSCHNEIDER
Other Employees Tagged: River Hopkins, Ethan Weathers
December 19, 2025
service on time & as quoted, personal friendly , talked with sales person Ethan he informative and friendly! with sales person Ethan he informative and friendly! More
by LM.PORTER
Other Employees Tagged: River Hopkins, Ethan Weathers
December 18, 2025
People in service were good . They shuttled me around town. As far as I know they did a good job. They shuttled me around town. As far as I know they did a good job. More
by PENNYMILLS57
Other Employees Tagged: River Hopkins, Ethan Weathers
December 13, 2025
Retain your good and talented service department members. It's what makes Subaru special and customers loyal and happy. It's what makes Subaru special and customers loyal and happy. More
by SLWHITWORTH
Other Employees Tagged: Richard Nixon, Taylor Nixon, Nicholas Nixon, Aaron Scrivener, J.R. Cochran, Meredith Kay, River Hopkins, Ethan Weathers
December 06, 2025
I made an appointment and when I arrived, they let me know that the work could be completed while I waited. That saved me from riding home and back on the shuttle. Good to know that the team tracked vehi know that the work could be completed while I waited. That saved me from riding home and back on the shuttle. Good to know that the team tracked vehicles and service in such a timely manner. More
by DEBBIEPROST
Other Employees Tagged: River Hopkins, Ethan Weathers
December 05, 2025
I made a service appointment to have the Pinon gasket replaced and after checking in and paying for the inspection I was told they did not have the part in stock. They said they had to inspect it before replaced and after checking in and paying for the inspection I was told they did not have the part in stock. They said they had to inspect it before deciding if it really needed replacement. So now I have to reschedule another service appointment. You should have at least told me when I made the appointment this policy so I could have provided proof of the need for replacement or made other arrangements. More
by T3BS6
Other Employees Tagged: River Hopkins, Ethan Weathers
November 23, 2025
Easy and accommodating in scheduling the appointment. Very reasonable waiting time. Excellent customer service with detailed information. Very reasonable waiting time. Excellent customer service with detailed information. More
by DASRIL
Other Employees Tagged: River Hopkins, Ethan Weathers
November 18, 2025
When I arrived at the dealership, the service team was extremely friendly and helpful. They even asked when I wanted my car to be completed! However, when I got back I was not too impressed with how my ca extremely friendly and helpful. They even asked when I wanted my car to be completed! However, when I got back I was not too impressed with how my car was given back to me. The mat on my drivers side was caked with mud, dirty finger prints were on my glove box, and items from my glove box were on the floorboard of my passenger side. More
by HUNTERLAUF
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