Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Shanna Elder

July 11, 2025

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Employee Rating

Great service as always. Was having an issue with receiving text messages on the car, three different people helped me to troubleshoot. More

by MMTURNER57
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 06, 2025

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Everybody was great. Took too long but I was 10th in line (Saturday). Next time I'll make an appointment. More

by KRAWITZA
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Recommend Dealer
Yes

July 05, 2025

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We really enjoy working with River and know that we will always be taken care of with him, and that he has our best interest at heart. The whole team listens to our needs and gets us taken care of in a time More

by ASHLEY7TH.AR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

June 28, 2025

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Employee Rating

Easy to work with. dependable service. very fast. with oil change. Entire rotation. Highly. recommend dealership. More

by CONNERYPJ
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Recommend Dealer
Yes

June 27, 2025

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The service department is great! Getting a call to the service department sucks. Why you have to go through a whole other level to get to service department?! It was not like this un More

by SAMOYEDS34
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Weathers

June 27, 2025

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I can't say enough about this dealership. They are amazing. I just bought my 3rd new Subaru Forester from here. Staff was amazing,helpful and answer every question I had. The financing was so More

by LYONJ
Service Price Transparency
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Recommend Dealer
Yes

June 20, 2025

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Always pleasant. Service department is thorough and professional. Sales people listen. Excellent place to do business More

by MELMCMORRIS
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Recommend Dealer
Yes

June 19, 2025

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Always trust the work that Univeristy suburu recommends. They are the only dealer repair shop that doesn’t try to run up costs with who I have done business. Feel like all of their techs try to explain issu More

by MIKE@GA2.US
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

June 19, 2025

Dealership Rating
Employee Rating

As far as I'm concerned, everyone in the service dept gets 5 stars. I've never even had an average experience there. It's always been really good. I have some question marks about River, but no one's More

by ROASTMASTER.LEE5D
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

June 18, 2025

Dealership Rating
Employee Rating

This is the third car we have bought from them. Highly recommend them!! The service department is great too. More

by JEFFWARRINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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