Shannon Brady | Page 8

Excellent Customer Service Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will cont Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will continue to go back to Charles Maund for maintenance on our 2015 Tacoma because of the excellent service we get from KP Kirkpatrick and the other team members there. More

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We had an excellent experiences dealing with this dealership We appreciate that Carlos was not pushy and he took his time with us. He spent close to 8 hours with us to make sure we were comfortable with the buy We appreciate that Carlos was not pushy and he took his time with us. He spent close to 8 hours with us to make sure we were comfortable with the buy. More

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Fantastic service.. Shannon dealt with this sale incredibly swiftly (as I was time-crunched), with no fuss, and, crucially, no salesy tactics. He was thoroughly professio Shannon dealt with this sale incredibly swiftly (as I was time-crunched), with no fuss, and, crucially, no salesy tactics. He was thoroughly professional and made buying my Tacoma a painless (dare I say enjoyable) experience. More

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Best car buying experience Everything was seamless and salesmanship was basically perfect. Shannon Brady did a fantastic job in every area. Exactly what I look for in terms of Everything was seamless and salesmanship was basically perfect. Shannon Brady did a fantastic job in every area. Exactly what I look for in terms of listening to the customer and getting them what they want and working out a more than fair deal I have already recommended somebody else that I know to Shannon More

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Thank you, Shannon Brady, for a great car-buying experience! The main reason I shopped at and purchased a car last week at Charles Maund Toyota was the trust and confidence I have in Shannon Brady. I've had man The main reason I shopped at and purchased a car last week at Charles Maund Toyota was the trust and confidence I have in Shannon Brady. I've had many "not so good" experiences with numerous car salesmen, many who have wasted my time and always tried to up-sell. About a year and half ago, Shannon Brady helped me purchase a new Rav4 for my daughter (after she and I had visited a number of other dealers -- which were time wasters). He let her choose the vehicle she wanted and, at the same time he respected my budget. The whole car buying experience was very smooth and there were no unwelcome surprises when it came time to "do the deal." Shannon is extremely knowledgeable about all Toyota vehicles and he's not at all pushy. He listens to the customer's needs and make spot-on recommendations. When I needed another vehicle last week, I didn't shop at any of Toyota's competitors nor any other Toyota dealers. Rather than waste my time, I went straight to Charles Maund and asked for Shannon Brady. As before, he understood my needs; he answered all my questions; he made sensible recommendations; and he gave me a very good price. I currently own six Toyota vehicles. And when I need another new car, I'm returning again to Charles Maund as long as Shannon Brady is still there. Of course, I'd also recommend him to any of my friends who are in the market for a new vehicle. More

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2018 camry xse as per Shannon Brady I have not had time to gather my complete thoughts about this purchase and feel i am being pressured to leave feedback but will give it a whirl; Sh I have not had time to gather my complete thoughts about this purchase and feel i am being pressured to leave feedback but will give it a whirl; Shannon Brady was an outstanding representative for the car I bought and for the dealership in general.. As of right now I feel my experience was outstanding in every way BUT again, I have not been given the time to put a survey together the way I would want to... Thank you to all involved at Charles Maund Regards Cindy Hubbard More

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Met and exceeded all expectations I had not bought a car in a long time-had trepidations. All fears were allayed. I got a lot more than I expected in a base model Rav4. Shannon was pat I had not bought a car in a long time-had trepidations. All fears were allayed. I got a lot more than I expected in a base model Rav4. Shannon was patient, respectful and thorough. Now I will rave about my new Rav4 and the excellent experience at Charles Maund Toyota. More

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3rd vehicle from Shannon Brady We looked at an F-150 and the experience was nowhere close to what we get from Shannon Brady. We called Shannon and told him what we wanted and he had We looked at an F-150 and the experience was nowhere close to what we get from Shannon Brady. We called Shannon and told him what we wanted and he had 2 Tundras on the lot that fit the description.my wife loves her 2018 Tundra and refuses to go to any other car dealer or salesperson. More

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Excellent Shannon was a great salesman in that he listened and matched me to the best car for me. He expedited the whole process so that I was out of there wit Shannon was a great salesman in that he listened and matched me to the best car for me. He expedited the whole process so that I was out of there with my car within 3 hours. Time is money and he saved me a lot. More

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Great Shannon’s low pressure, knowledgable and upfront sales style made for a great experience. Took time to make sure I understood everything about my new Shannon’s low pressure, knowledgable and upfront sales style made for a great experience. Took time to make sure I understood everything about my new car and gave me a detailed overview of all the bells and whistles so I didn’t have to try and figure it out by myself More

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