Shannon Burris | Page 2

The pick up and delivery service was fantastic and convenient! I will defiantly use that service again! convenient! I will defiantly use that service again! More

by BRIANH8321 Verified Customer Verified Customer

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Shannon is amazing! I always have the best experience when I work with her. Don Davis Ford is the best. I always have the best experience when I work with her. Don Davis Ford is the best. More

by SBURRIS71 Verified Customer Verified Customer

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Good customer service. Am and will stay a regular customer. Oil change service is always quick Am and will stay a regular customer. Oil change service is always quick More

by JONES Verified Customer Verified Customer

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I dropped my truck off on Wednesday 3/20, at 09:00 to get a tire pressure sensor & radio repaired. When I arrived to pick up at 16:30, I find out that neither had been repaired because it was not stated on a tire pressure sensor & radio repaired. When I arrived to pick up at 16:30, I find out that neither had been repaired because it was not stated on the work order. Shannon & a young African American gentlemen argued about the work order in front of me. Which I found unprofessional. Shannon whispered to me that she hated this job. Also, unprofessional. Bottom line is I'm driving around with a non-functioning TPS & an irritating light on my dashboard. At this point I am tempted to take it to 5 star to get repaired because I have lost trust in Don Davis. More

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The light change on the passager side the front passanger lite was burned out It was first rate work lite was burned out It was first rate work More

by PLANETEXPRESS1962 Verified Customer Verified Customer

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Follow-up communication is below standards. Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops More

by THOMASCHIEF Verified Customer Verified Customer

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They Did the minimum and the customer service experience was not great. Very underwhelming experience. was not great. Very underwhelming experience. More

by JEREMYRILEY8 Verified Customer Verified Customer

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Shannon is an amazing service manager! She listened to me and helped navigate the process. She listened to me and helped navigate the process. More

by JENNIFERCATHCART Verified Customer Verified Customer

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Purchased my truck here no issues would highly recommend if someone was looking for a vehicle if someone was looking for a vehicle More

by EJFANCE28 Verified Customer Verified Customer

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Very good service and very nice employees. I missed getting the complimentary car wash. I had looked forward to that. I missed getting the complimentary car wash. I had looked forward to that. More

by JS3028 Verified Customer Verified Customer

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