Shannon Dillman | Page 10

Very friendly and helpful in getting things set up for a repair for our van. repair for our van. More

by doowrag Verified Customer Verified Customer

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The people in the office were great, but my experience wasn't so good. Got breaks and rotors done, and left with a flat tire. Came back the next day to get it "fixed". They couldn't fi d the hole but said wasn't so good. Got breaks and rotors done, and left with a flat tire. Came back the next day to get it "fixed". They couldn't fi d the hole but said it was fixed, next day it was flat again. Came back and they said it was fixed but flat again next day. Finally the third time they found the hole and patched it. The tire hasn't been flat since but as soon as I pulled out my tire pressure sensor on that same tire went out. Didn't go back or call. I just gave up at that point. Lesson learned... More

by mike7111983 Verified Customer Verified Customer

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Chariot Automotive Group is an asset to our community and genuinely care. I am blessed to be part of this amazing organization. genuinely care. I am blessed to be part of this amazing organization. More

by shannonlea73 Verified Customer Verified Customer

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Always helpful and pleasant experience I enjoy doing business at Buttons because everybody is so friendly and helpful and I always have a pleasant experience business at Buttons because everybody is so friendly and helpful and I always have a pleasant experience More

by Steph78h Verified Customer Verified Customer

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Shannon was PHENOMENAL! !! This woman deserves a raise, she’s so awesome with people and can tell she cares about what she does! !! This woman deserves a raise, she’s so awesome with people and can tell she cares about what she does! More

by rhershman7 Verified Customer Verified Customer

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Since I have purchased my Jeep back in 2020 you have put three water pumps in the vehicle. Two of them have leaked. Last week you installed the third water pump. The second water, pup leaked, and as a resul three water pumps in the vehicle. Two of them have leaked. Last week you installed the third water pump. The second water, pup leaked, and as a result cracked my head gasket, however you will not take accountability for the defective water pump that caused the damage to my vehicle. I have taken the vehicle to several other mechanics in the area and all fingers point to the faulty water pump that caused the head crack. Unfortunately, the technicians at Button motor Dodge blame the cracked head on everything else, but the defective water pump that they installed. I’m not shocked by this. I work for DeSantis in Kokomo in Button Motors has a definite bad name in all four plants due to poor customer service and lack of accountability. More

by lialiaj67 Verified Customer Verified Customer

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Shannon is fantastic. ..she always listens and tries to get to the bottom of the concerns I mayhave. ..she always listens and tries to get to the bottom of the concerns I mayhave. More

by joeygirvin Verified Customer Verified Customer

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I've enjoyed Button Motors over the years however disappointed after having the oil changed and tires rotated to find one tire considerably under inflated. I didn't have time to return to Buttons. Wi disappointed after having the oil changed and tires rotated to find one tire considerably under inflated. I didn't have time to return to Buttons. Will I return? More

by noemail23 Verified Customer Verified Customer

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Just had my vehicle in for an oil change, but the service was fast and friendly… and they delivered it to me at work when they were finished! was fast and friendly… and they delivered it to me at work when they were finished! More

by adreaboxell Verified Customer Verified Customer

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Shannon went out of her way to get me dropped back off at work ,the service was excellent 👌 work ,the service was excellent 👌 More

by billy1fch Verified Customer Verified Customer

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