Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 9

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

August 24, 2025

Dealership Rating
Employee Rating

I have been dealing with the Button dealer ship for several years and have been good to me! More

by bellamy_frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 23, 2025

Dealership Rating
Employee Rating

In the past during an oil change Button has evaluated my vehicle and advised if my fluids were low, tire wear, condition of brakes, etc. And provided a sheet documenting findings. At my last visit I was pro More

by sstev27.ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Garritt Stryker

Sep 16, 2025

Button CDJR responded

Thank you for taking the time to share your feedback. We truly value your loyalty and the trust you’ve placed in us over the years, which makes it especially concerning to hear that your last visit didn’t meet the level of communication and care you’ve come to expect. Providing a clear inspection and review of your vehicle’s condition is an important part of every service visit, and we apologize that you didn’t receive that information. We’ll be addressing this with our team to ensure customers are always kept fully informed moving forward. We’d appreciate the chance to make this right and regain your confidence—please reach out to us at 765.457.1189 and ask for Mari so we can discuss your experience in more detail.

August 22, 2025

Dealership Rating
Employee Rating

Great people great company friendly people awesome people good warranty conversation great awesome customer service Shows everyone loves their job More

by hinnie_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 20, 2025

Dealership Rating
Employee Rating

Buttons has always had great service and a asset to do business with and I would recommend them to all More

by ellergreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur , David Couch, Chris Marsh, Amanda Williams

Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 18, 2025

Dealership Rating
Employee Rating

The service department was very helpful and supper nice. Because of them I will return. More

by hendrix_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Kolton Sandefur

Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 18, 2025

Dealership Rating
Employee Rating

Work was performed on time per the appointment and completed in a timely fashion.. very pleased with the service and the staff. Bought this car new in 2016 and have not had it serviced anywhere but Bu More

by gkeithhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 16, 2025

Dealership Rating
Employee Rating

Dealership took me home after realizing work would last longer than anticipated when service was scheduled. More

by mdlaughner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 11, 2025

Dealership Rating
Employee Rating

I’m glad they were able to get me in the same day that I called. They did a good job and it was done when they said it would be ready. More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 11, 2025

Dealership Rating
Employee Rating

Found the service to be friendly and respectful, I would take my car to them again if I need anything looked at or repaired. More

by Gregory Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

August 10, 2025

Dealership Rating
Employee Rating

Fast, efficient and kept informed all during the visit. All staff were friendly and professional. Waiting area was clean and had visual lines to work being completed More

by Troll8400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Button CDJR responded

Thank you for the 5-star experience. We appreciate you!

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