It was ok but I still have some concerns about my car
that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b
that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I brought it in for!!!!
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by nicholedouglas14
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Button CDJR responded
Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!
Feeling quite frustrated with Buttons as myself, along
with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasi
with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasion.
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by jboyce09
Verified Customer
Verified Customer
Jan 31, 2025 -
Button CDJR responded
We sincerely apologize that the product didn’t meet your expectations. We value
your input and will review internally. Please contact us directly at mike.lupoi@drivechariot.com,
and we'll be happy to assist you.
Shannon is amazing, she is one of the reason why I stay
at that dealership.. I know that all the service managers will always take care of all my needs.
at that dealership.. I know that all the service managers will always take care of all my needs.
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by aperry9
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Button CDJR responded
Thank you for the kind words! We’re so glad to hear that Shannon and the service team have made such a positive impact on your experience. We truly appreciate your loyalty and look forward to continuing to take care of all your needs!
Garritt was extremely helpful as well as friendly!
I was a bit skeptical about the diagnosis at first, but Garritt was very helpful with me in terms of understanding the problem and the necessary f
I was a bit skeptical about the diagnosis at first, but Garritt was very helpful with me in terms of understanding the problem and the necessary fix. I felt very comfortable with my decision in the end.
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by kpd310
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2025 -
Button CDJR responded
Thank you for taking the time to share your experience! We’re so glad to hear that Garritt’s helpfulness and friendly demeanor made a positive impression. It’s natural to have questions about a diagnosis, and we’re happy Garritt could provide the clarity and confidence you needed to make your decision. Your comfort and trust mean a lot to us, and we’re here to help anytime you need us. Thank you for choosing us!
Service was prompt and complete.
Staff was kind and courteous and answered all questions to my satisfaction. A job well done by all.
Staff was kind and courteous and answered all questions to my satisfaction. A job well done by all.
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by jellis1225
Verified Customer
Verified Customer
Jan 08, 2025 -
Button CDJR responded
Thank you for your thoughtful review! We’re so glad to hear that you were satisfied with the prompt and thorough service provided by our team. It’s wonderful to know that our staff’s kindness and attentiveness made a positive impression. We’ll be sure to share your kind words with everyone involved. We appreciate your trust and look forward to serving you again!
Scheduling was quick and effortless.
Service time was acceptable and quick. Friendly and helpful staff.
Service time was acceptable and quick. Friendly and helpful staff.
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by puromaven
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2025 -
Button CDJR responded
Thank you for your wonderful feedback! We're glad to hear that scheduling was quick and easy, and that you experienced efficient service. Our team strives to provide friendly and helpful assistance, and we're happy to know we met your expectations. We look forward to serving you again in the future!
The dealership is phenomenal, service always does a great
job, no complaints what so ever.
job, no complaints what so ever.
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by chris.henn
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2025 -
Button CDJR responded
Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!
Garritt, Shannon and the service center are the only
reason me and my family shop at Buttons
reason me and my family shop at Buttons
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by humberto11393
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2024 -
Button CDJR responded
Thank you for your heartfelt feedback! We’re honored that Garritt, Shannon, and our service center have earned your trust and loyalty. It means so much to us that they’ve made such a positive impact on you and your family’s experience. We truly value your continued support and look forward to serving you again at Button!
Was a great experience, was able to into service quickly
and Jada took great care of my needs and respected my time. Would recommend .
and Jada took great care of my needs and respected my time. Would recommend .
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by youell72
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2024 -
Button CDJR responded
Thank you for your wonderful feedback! We're thrilled to hear that your experience was great and that Jada took excellent care of your needs while respecting your time. We truly appreciate your recommendation and look forward to serving you again in the future!
I dread car work.
The last three times have been great, however, at Button. Prompt and convenience, considering car troubles are quite inconvenient.
The last three times have been great, however, at Button. Prompt and convenience, considering car troubles are quite inconvenient.
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by MajesticMike
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2024 -
Button CDJR responded
Thank you for sharing your experience! We completely understand that car work can be stressful, but we're so glad to hear that your visits to Button have been prompt and convenient. We strive to make car troubles as easy as possible to handle, and we appreciate your trust in us. We look forward to continuing to serve you!