Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 17

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

January 10, 2025

Dealership Rating
Employee Rating

It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

January 10, 2025

Dealership Rating
Employee Rating

Feeling quite frustrated with Buttons as myself, along with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasi More

by jboyce09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 31, 2025

Button CDJR responded

We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at mike.lupoi@drivechariot.com, and we'll be happy to assist you.

January 10, 2025

Dealership Rating
Employee Rating

Shannon is amazing, she is one of the reason why I stay at that dealership.. I know that all the service managers will always take care of all my needs. More

by aperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Button CDJR responded

Thank you for the kind words! We’re so glad to hear that Shannon and the service team have made such a positive impact on your experience. We truly appreciate your loyalty and look forward to continuing to take care of all your needs!

January 05, 2025

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Garritt was extremely helpful as well as friendly! I was a bit skeptical about the diagnosis at first, but Garritt was very helpful with me in terms of understanding the problem and the necessary f More

by kpd310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

Jan 06, 2025

Button CDJR responded

Thank you for taking the time to share your experience! We’re so glad to hear that Garritt’s helpfulness and friendly demeanor made a positive impression. It’s natural to have questions about a diagnosis, and we’re happy Garritt could provide the clarity and confidence you needed to make your decision. Your comfort and trust mean a lot to us, and we’re here to help anytime you need us. Thank you for choosing us!

January 02, 2025

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Employee Rating

Service was prompt and complete. Staff was kind and courteous and answered all questions to my satisfaction. A job well done by all. More

by jellis1225
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker

Jan 08, 2025

Button CDJR responded

Thank you for your thoughtful review! We’re so glad to hear that you were satisfied with the prompt and thorough service provided by our team. It’s wonderful to know that our staff’s kindness and attentiveness made a positive impression. We’ll be sure to share your kind words with everyone involved. We appreciate your trust and look forward to serving you again!

December 30, 2024

Dealership Rating
Employee Rating

Scheduling was quick and effortless. Service time was acceptable and quick. Friendly and helpful staff. More

by puromaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that scheduling was quick and easy, and that you experienced efficient service. Our team strives to provide friendly and helpful assistance, and we're happy to know we met your expectations. We look forward to serving you again in the future!

December 30, 2024

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Employee Rating

The dealership is phenomenal, service always does a great job, no complaints what so ever. More

by chris.henn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur , Chris Belt, Erika Tobin, Matthew Yero

Jan 08, 2025

Button CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!

December 25, 2024

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Employee Rating

Garritt, Shannon and the service center are the only reason me and my family shop at Buttons More

by humberto11393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker

Dec 26, 2024

Button CDJR responded

Thank you for your heartfelt feedback! We’re honored that Garritt, Shannon, and our service center have earned your trust and loyalty. It means so much to us that they’ve made such a positive impact on you and your family’s experience. We truly value your continued support and look forward to serving you again at Button!

December 23, 2024

Dealership Rating
Employee Rating

Was a great experience, was able to into service quickly and Jada took great care of my needs and respected my time. Would recommend . More

by youell72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow , Chris Belt

Dec 26, 2024

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was great and that Jada took excellent care of your needs while respecting your time. We truly appreciate your recommendation and look forward to serving you again in the future!

December 23, 2024

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Employee Rating

I dread car work. The last three times have been great, however, at Button. Prompt and convenience, considering car troubles are quite inconvenient. More

by MajesticMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

Dec 26, 2024

Button CDJR responded

Thank you for sharing your experience! We completely understand that car work can be stressful, but we're so glad to hear that your visits to Button have been prompt and convenient. We strive to make car troubles as easy as possible to handle, and we appreciate your trust in us. We look forward to continuing to serve you!

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