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Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 19

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

December 18, 2024

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Employee Rating

Jada Great service advisor quick to get the vehicle done quick . Make sure we’re satisfied More

by robertwussow22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero

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Dec 20, 2024

Button CDJR responded

Thank you for your feedback! We're delighted to hear that Jada provided such excellent service and ensured your satisfaction. We’ll be sure to share your kind words with her. We appreciate your business and look forward to serving you again!

December 18, 2024

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Employee Rating

Shannon got my truck in& serviced it in a timely manner. The technicians did a good in fixing my truck& Shannon made sure it was fixed correctly! More

by quadcabb4x4x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that Shannon and our technicians took great care of your truck and ensured everything was done correctly. Your satisfaction means a lot to us, and we appreciate your trust. We look forward to assisting you again!

December 18, 2024

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Employee Rating

Great customer service. Very helpful to help resolve issues. Willing to go the extra step to make sure you’re satisfied. More

by Mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero

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Dec 20, 2024

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our team could help resolve your issues. Going the extra step for our customers is what we strive for. We appreciate your support and look forward to serving you again!

December 15, 2024

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Employee Rating

Button Dodge is a great place to get service for your vehicle and is the only place that I will go to for work on my car and truck. Highly recommend this dealership! More

by vpurciful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur

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Dec 16, 2024

Button CDJR responded

Thank you for your amazing recommendation! We're honored to be your go-to place for vehicle service, and we truly appreciate your trust in us. We're always here to provide the best care for your car and truck!

December 14, 2024

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Employee Rating

The best thing I can say is everyone is polite and helpful I had a young girl help me in service bay. She’s so nice friendly polite helpful…….i was impressed. Any time I talk to Mike Lapouy he’s frie More

by wdconaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero

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Dec 16, 2024

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team, including the young lady in the service bay and Mike Lapouy, left such a positive impression. Politeness, friendliness, and helpfulness are always our top priorities, and we’re thrilled to have earned your trust!

December 14, 2024

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Employee Rating

Buy back my 2024 Jeep Wagoneer L. It is a lemon. A vehicle with 12000 miles should not be in the dealer every time you turn around. More

by k.byrd13088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker , Chris Belt

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Jan 02, 2025

Button CDJR responded

Thank you for sharing your concerns. We are truly sorry to hear about the issues you're experiencing with your 2024 Jeep Wagoneer L. A vehicle with only 12,000 miles should absolutely not require frequent visits to the dealership, and we completely understand your frustration. Please know that we take these concerns seriously, and we'd like to assist you further in addressing the situation. We recommend reaching out directly to our management team so we can investigate the issues with your vehicle and explore possible resolutions, including any buyback options that may be available. Please email kim.bush@drivechariot.com and mike.lupoi@drivechariot.com. Your satisfaction is important to us, and we are committed to resolving this matter in a way that restores your confidence in your vehicle and our service. Thank you for bringing this to our attention.

December 14, 2024

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Employee Rating

I have worked with buttons for years. I value the relationship we share. I needed the car back quickly when they were working on it and of course it was here when I needed it. More

by lakemartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Button CDJR responded

Thank you for your continued trust and loyalty over the years! We truly value the relationship we share and are glad we could meet your needs by having your car ready on time. We’re always here to provide reliable and efficient service!

December 14, 2024

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Employee Rating

I like button motors , I can trust them with my car. The people are great! More

by delphmargarets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero

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Dec 16, 2024

Button CDJR responded

Thank you for your trust and kind words! We're so glad you enjoy working with our team at Button CDJR. Your confidence in us means everything, and we’re always here to take great care of your car!

December 11, 2024

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Employee Rating

Great job, please air up my tires next time, thank you for all you do. More

by snd721024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur , Chris Belt, Erika Tobin, Matthew Yero

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Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 09, 2024

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Employee Rating

Very knowledgeable and personable. Handled all my issues in a timely and professional manner. Would highly recommend her! More

by rfortson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

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