Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 23

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

November 20, 2024

Dealership Rating
Employee Rating

Prompt service. I like that I can make an appt. for an oil change rather than walking in. More

by AFEARNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Dealership Rating
Employee Rating

Very friendly staff. They kept us informed of the progress of our vehicle and would definitely recommend them. More

by dwoolac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Tobin

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Dealership Rating
Employee Rating

Great service as always. Been a customer now for almost 20 years! Here’s to 20 more More

by aaron95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

Communication was clear and done in friendly manner. All scheduled maintenance was done as promised and timely More

by jmarksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

General customer Srv when I arrived to desk was not well received. Wait time was tooooo long and was told had 6 in front of me be patient . This is not acceptable I need to get to work and this has happene More

by hosier2138@@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Garritt Stryker , Matthew Yero

Dec 16, 2024

Button CDJR responded

Thank you for your feedback, and we sincerely apologize for the long wait times and the poor customer service you experienced at check-in. We understand how frustrating it is to be told to be patient, especially when you have time-sensitive commitments. This is not the experience we want for our customers, and we will work to improve efficiency and communication at check-in to ensure timely service. We appreciate your patience and hope to provide you with a better experience in the future. If you’d like to discuss this further, please feel free to reach out directly.

November 18, 2024

Dealership Rating
Employee Rating

Button Motors does a fantastic job and they have a great service department. Mike Lupoi is a great leader!! More

by tveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carroll, Jada Critchlow, Garritt Stryker , Miranda Armstrong, Mike Lupoi

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

Friendly, kind , great to do business with, very knowledgeable about her job, the dealership is very clean. More

by gdowden53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Finley, Chris Henn , Miranda Armstrong, David Buckler, Mike Lupoi

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 17, 2024

Dealership Rating
Employee Rating

Good service and friendly people. Timely service and efficient . Wait time was good. Ok. Ok. More

by thiatt1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Tobin, Matthew Yero

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 16, 2024

Dealership Rating
Employee Rating

Everyone is so nice there and willing to make sure your vehicle is serviced correctly. Shannon is a great service advisor and I’ve always liked working with her. More

by rode17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 15, 2024

Dealership Rating
Employee Rating

Very convenient they came to my work and picked the grand Cherokee up for service. Then brought it back a few hours later. More

by dfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

...
23
...

Dealership Inventory (246 Vehicles)

new 2026 Ram 3500 car, priced at $105,885
2026 Ram 3500
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Cherokee car, priced at $47,302
2026 Jeep Cherokee
new
Silver Zynith Clearcoat exterior
CVT
Four-wheel Drive
used 2023 Chrysler Pacifica car, priced at $27,445
2023 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Ram 1500 car, priced at $62,330
2026 Ram 1500
new
Molten Red Pearlcoat exterior
4WD
new 2026 Ram 2500 car, priced at $105,502
2026 Ram 2500
new
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $49,397
2026 Chrysler Pacifica
new
Hydro Blue Pearlcoat exterior
Automatic
All-wheel Drive