Shannon Lamagna

As part of our purchase agreement they agreed to fix the rear bumper panel, as it was loose, and they said they knew what needed to be done. When they went to repair it it was not what they thought so inste rear bumper panel, as it was loose, and they said they knew what needed to be done. When they went to repair it it was not what they thought so instead of repairing it properly they glued it on and it is totally noticeable. They will not do anything more for us as they say it has been repaired, but it has not. We are not happy customs, as we were lied to, and will not be referring customs to them. More

by capostolakos Verified Customer Verified Customer

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Spent 4 1/2 hrs there filled out all paperwork, they made me get insurance even tho I wasnt taking car with me. I asked to leave a deposit and they said it wasnt necessary because the financing already went me get insurance even tho I wasnt taking car with me. I asked to leave a deposit and they said it wasnt necessary because the financing already went thru. Came back two days later to pick up car and im told that it needed $7000;in repairs so they sent it to auction. Nobody ever even bother to caĺl me. Then after I go home and run the vin I find out the car is a 2017 and not a 2013 as advertised and I think they discovered their mistake and needed to sell it quick to someone else or make it disappear. We will find out. More

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This place makes all the typical “used car” dealership stereotypes experiences true. I inquired about a used truck they have for sale listed at 41,400. I spoke Shannon “a sales manager” and I made my cash stereotypes experiences true. I inquired about a used truck they have for sale listed at 41,400. I spoke Shannon “a sales manager” and I made my cash offer of 43,000. I knew it was low but was waiting on her response to make a counter and final of 45,000. Let’s do the math.. 41.4k plus 3k taxes plus an extremely high “dealer fee” of 1400 and tag transfer of about 300 comes to 46,100k. So 45k is a reasonable offer. Her initial response was that I wasn’t “local” so they wouldn’t be making money on me on future maintenance and I’m not a repeating customer. Finally, after hours of waiting for their counter, I had to reach out to the sales person who was helping me and once he called me back their counter was 49k. In other words they have to rip me off up front. And I thought Miami was bad. STAY AWAY!! From Toyota of Tampa Bay and “Shannon.” More

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The attention was excellent. Britney was awesome.She took care of everything single detail and answered all my questions.It was a pleasure doing business with you. Britney was awesome.She took care of everything single detail and answered all my questions.It was a pleasure doing business with you. More

by arecibo1455 Verified Customer Verified Customer

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Samuel was the best part of Toyota. Buying a car can be very stressful. He put us at ease. Went above and beyond to help us make the right decision. I would definitely recommend Toyota Buying a car can be very stressful. He put us at ease. Went above and beyond to help us make the right decision. I would definitely recommend Toyota Of Tampa Bay. . More

by rmcelaney3 Verified Customer Verified Customer

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My husband and I had the pleasure of working with Triston at Toyota of Tampa Bay. He was very knowledgeable, kind, and respectful. He helped us find our new car, and he went above and beyond to make sure we at Toyota of Tampa Bay. He was very knowledgeable, kind, and respectful. He helped us find our new car, and he went above and beyond to make sure we were all taken care of. If you need someone who will listen, and help find your dream car, ask for Triston. And a huge shout out to Mr. Colon in the finance department. Wonderful team, and beautiful customer service! More

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My interactions with Felix, Shannon and Kevin stand out as positives, while the run around, the negotiating and the waste of valuable time made the purchase good not excellent. as positives, while the run around, the negotiating and the waste of valuable time made the purchase good not excellent. More

by ahorrio Verified Customer Verified Customer

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Miscommunication, Carelessness , They like to sell cars but They don’t go with details and you have to chase them, If you want to ask them something but They don’t go with details and you have to chase them, If you want to ask them something More

by dumlufirat Verified Customer Verified Customer

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My buying experience was very good, Shannon & Alex really worked hard to make my offer accepted. The paperwork process was very efficient. Well run operation! worked hard to make my offer accepted. The paperwork process was very efficient. Well run operation! More

by basslaker1 Verified Customer Verified Customer

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She was very helpful new what she was doing and went out of her way to help. of her way to help. More

by Angel Verified Customer Verified Customer

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