Shannon Reust | Page 8

Amazing Service I had a great experience at this dealership! Helpful staff and were willing to work with me! Shannon was great and I highly recommend seeing her if yo I had a great experience at this dealership! Helpful staff and were willing to work with me! Shannon was great and I highly recommend seeing her if you go here. More

by anthonyleodoro15 Verified Customer Verified Customer

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This was our first experience with this dealership and won’t be the last. They redefine “a different kind of car buying experience” that others try to promote. I always felt welcomed, sincerely greeted an won’t be the last. They redefine “a different kind of car buying experience” that others try to promote. I always felt welcomed, sincerely greeted and talked to like an equal and they did what ever it took to make us satisfied. We felt like we have the best car buying experience ever, and we truly felt like the Love doing what they do! More

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great service. we got a quote online before visiting, Shannon had the vehicle ready when we got there, and made the buying process as easy as possible. Shannon had the vehicle ready when we got there, and made the buying process as easy as possible. More

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Best Car Buying Experience From the moment we arrived, we were taken care of with courtesy and professionalism. This was by far the easiest and best car buying experience I have From the moment we arrived, we were taken care of with courtesy and professionalism. This was by far the easiest and best car buying experience I have ever encountered in 30 years of owning cars. This location is by far way ahead of the rest in the customer experience. You have a customer for life now! More

by guestdawn Verified Customer Verified Customer

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Make Sure You Visit This Dealership Before Your Purchase! I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me th I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me the 2019 Forester. She was very knowledgable and patient as I took my time going through ALL the new features. I decided to wait and purchase the 2020 Forester. On November 5th I drove through the dealership parking lot at 6:45 AM and found the PERFECT vehicle (color combination). I sent an email to Shannon who was actually out of the office that day but I received a reply from Dustin indicating the vehicle was available. He gave me the price and said that Wing could show me the vehicle that evening. I met Wing that evening, we went through a thorough inspection of the vehicle and then went for a drive. At the end of the evening I was in the finance department completing the paperwork. The next day I went back to the dealership to pick up the car and meet the service department. I was pleasantly surprised to find that my TRUSTED Service Advisor for over 20 years was a part of the Five Star Subaru family. Needless to say that was the last star needed. Five Star Subaru of Grapevine - You the best staff around and know how to treat customers. More

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Great experience. We needed to replace a vehicle quickly due to an accident. The staff was quick to respond and offered very competitive pricing. Shannon was great thro We needed to replace a vehicle quickly due to an accident. The staff was quick to respond and offered very competitive pricing. Shannon was great throughout the process. More

by DNEWGREN Verified Customer Verified Customer

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Steve is an honest salesman who truly and genuinely cares and wants his customers taken care of. I've been driving my car around work all day and it's amazing. Steve got me a great deal on a 2015 Subaru and wants his customers taken care of. I've been driving my car around work all day and it's amazing. Steve got me a great deal on a 2015 Subaru outback. He goes the extra mile for his customers because he cares about people, even strangers. Everyone there was so helpful. Thank you Steve and thank you Subaru. More

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I worked with Shannon in internet sales. She has been one of the best sales person I have ever met. So very helpful and kind. She spent a lot of time working with me and has offered to help me with getting e of the best sales person I have ever met. So very helpful and kind. She spent a lot of time working with me and has offered to help me with getting everything set up with my car. I would recommend her and the dealership to anyone looking for new car More

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New Customers from CA Only con is that we live about hour away. So i will be servicing my car at a closer subaru dealer. Or else i would be coming here. The dealership is s Only con is that we live about hour away. So i will be servicing my car at a closer subaru dealer. Or else i would be coming here. The dealership is stellar, better than the ones in CA More

by JLYN.PMEDINA Verified Customer Verified Customer

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Understands developing relationships I was blown away by their commitment to customer satisfaction. They went above and beyond. Toyota basically told me they didn’t need my business becau I was blown away by their commitment to customer satisfaction. They went above and beyond. Toyota basically told me they didn’t need my business because their vehicle “is in such high demand, negotiation isn’t necessary”. Subaru worked with me and my needs. We will most definitely be back for my husband’s and daughter’s next cars! More

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