Shannon Thomas | Page 3
Sales Consultant
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
66 Reviews
Write a Review66 Reviews of Shannon Thomas
March 15, 2023
Outstanding service from everyone involved at the dealership. John makes all deals worth us coming back for our 8th time. dealership. John makes all deals worth us coming back for our 8th time. More
Other Employees Tagged: Lowen Johnson, Joe Spence, John Ailstock , Jay in Financing was outstanding also.
March 14, 2023
Everyone is always great here and provides great service! Polite, kind, thorough and awesome! Thank you Polite, kind, thorough and awesome! Thank you More
Other Employees Tagged: Cameron Shaw
March 14, 2023
The customer service in the service department was excellent. The young lady who serviced me was very pleasant and humorous. We laughed from the time I checked in until it was time for me to check out excellent. The young lady who serviced me was very pleasant and humorous. We laughed from the time I checked in until it was time for me to check out. Great atmosphere. Everyone seemed to be so pleasant on a cold Saturday morning LOL. I can't remember the young ladies name in the service dept. But I came on a Saturday morning to get my vehicle state inspection. More
Other Employees Tagged: Cameron Shaw
January 25, 2023
Southern Service Department is exceptional in every respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. More
Other Employees Tagged: Cameron Shaw, Marion "David" Dantzler, Jorge Sarrazola , Todd Nichols
January 19, 2023
Lowen Johnson is the most amazing sales associate and I love Southern!!!!! The team at Southern Jeep really took care of me. They were all super nice and made me feel like they truly cared about me and I k love Southern!!!!! The team at Southern Jeep really took care of me. They were all super nice and made me feel like they truly cared about me and I know they do. Lowen is a real hero! What an exceptional citizen he is. Lowen went well out of his way to provide all the options available to me. He showed me the Jeeps that were right for me and thoroughly explained them and how they worked. I felt really special being Lowen's customer because he made it really easy for me. It could not have been better; Lowen saved the day. Lowen showed me my new Jeep and how luxurious it is inside and I was so surprised! A heated steering wheel? WOW! I had no idea. It was like a Ralph Lauren ad inside that thing, I was thrilled to be in it! He made sure I enjoyed my experience and that everything went without a hitch, from the test driving to the paperwork, to leaving the dealership the same day with a brand new Jeep. Would you believe he even gave me a phone charger so I could charge my phone when I was leaving because my old one wasn't working?! He had moved all my stuff into the new car for me. All the guys in the showroom were so totally nice and sweet. The ladies downstairs in the offices were also super stars, they were very professional and extremely nice. I enjoyed talking to them so much. I felt like I was having fun- they were like a big family doing everything they could to help me out, making sure I had a coffee, and that my mind was at ease with the warranty. That was very sweet of them! I was so touched by Lowen's patience and commitment to me as a customer. I am so blessed to have met your team and I am so thankful for everything they did for rme. I will never forget it! More
Other Employees Tagged: Cameron Shaw, Justin Carr, Tim Fridel, Lowen Johnson, Micah Reynard , Todd Nichols, Christy, and Molly
January 02, 2023
Great friendly service department that were awesome to deal with and timely in getting service performed on my Jeep deal with and timely in getting service performed on my Jeep More
Other Employees Tagged: Cameron Shaw
December 26, 2022
I’ve worked with Sam in the past and he is absolutely amazing. Not sure of the name of the woman that I worked with this time but she definitely needs some classes in customer service. However, the servi amazing. Not sure of the name of the woman that I worked with this time but she definitely needs some classes in customer service. However, the service laborers as always did a great job. More
Other Employees Tagged: Vanderslice, Sam.

