Shannon Thomas | Page 4
Sales Consultant
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
66 Reviews
Write a Review66 Reviews of Shannon Thomas
November 05, 2022
New ownership and horrible service. Price was 30% more than estimate and no explanation. Very aggressive and unprofessional service manager. Avoid at all cost. Price was 30% more than estimate and no explanation. Very aggressive and unprofessional service manager. Avoid at all cost. More
September 27, 2022
Excellent service and the entire team was not pushy or made us feel like we needed to rush into buying the Jeep. It was our second time buying a car from the Southern dealerships and we will continue to made us feel like we needed to rush into buying the Jeep. It was our second time buying a car from the Southern dealerships and we will continue to buy from the Southern family! More
Other Employees Tagged: John Ailstock , Eric Alexander
September 19, 2022
I purchased some additional warranties for my Jeep After reviewing the fine print i decided to cancel the warranties 3 days after my purchase. Almost 7 weeks later I am getting the runaround about cancell reviewing the fine print i decided to cancel the warranties 3 days after my purchase. Almost 7 weeks later I am getting the runaround about cancelling my warranties even though the contract says I can cancel. More
Other Employees Tagged: John Ailstock
July 30, 2022
From the time I pull up on the dealerdhip lot I was welcomed with open arms. welcomed with open arms. More
Other Employees Tagged: Kevin Lovell, Cameron Shaw, David Pridgen, Justin Carr, Tim Fridel, Anthony Ray, John Ailstock, John Bryant , John Privett
July 26, 2022
It was really really really really really great service! Good service good service! ! Really goood Good service good service! ! Really goood More
Other Employees Tagged: Kevin Lovell, David Pridgen, Anthony Ray, Micah Reynard, Jorge Sarrazola, John Ailstock , Todd Nichols, Sean O'Hara, John Privett
July 11, 2022
I went in to rotate my tires and take my spare off the spare rim and on to my normal rim,was sent on my way.When I got 1-2 miles down the road my tire pressure light came on, go back & was told my spare w spare rim and on to my normal rim,was sent on my way.When I got 1-2 miles down the road my tire pressure light came on, go back & was told my spare wasn't fitting the reg rim (aka the rim and spare that came with the truck) was told i needed to buy a new tire but that you probably didn't have any in stock.Finally got a tire, they didn't even bother the put the spare back on the spare rim, just tossed both in the bed of the truck.( I was there from 8:30 till 2:20) Very disappointed cause I've bought my last 2 trucks from you guys in 8 years . More

