Shannon Thomas
Shannon Thomas at Southern Dodge Chrysler Jeep Ram FIAT

Shannon Thomas | Page 5

Sales Consultant

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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66 Reviews
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66 Reviews

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66 Reviews of Shannon Thomas

May 28, 2022

Dealership Rating
Employee Rating

I thought the business manager in finance was very informative and helpful. I think his name was Mark Baillio. I think the sales experience prior to finance was typical of a car dealership, but reason More

by benjamin.f.lebrun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 30, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 27, 2022

Dealership Rating
Employee Rating

Very nice customer service! ! The lady on the phone was very patient. Would recommend to anybody. More

by hunterhillbillysparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 25, 2022

Dealership Rating
Employee Rating

Fast and very, very, very, very, very, very, very, very, very, very, very, very, very professional. More

by BIGHUNGRY1969
Customer Service
Recommend Dealer
Yes
May 25, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 16, 2022

Dealership Rating
Employee Rating

This is my favorite southern location! They always make my experience great. They always take fantastic care of my vehicle and address any concerns. More

by shelbycraig96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, Jorge Sarrazola

May 16, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 20, 2022

Dealership Rating
Employee Rating

Dealers were helpful about answering questions and had to qualms about doing everything they committed to in the deal. Anything we had questions about , they took care of when we came by with a probkem. More

by terrylholm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 19, 2022

Dealership Rating
Employee Rating

Great service. Awesome communication and amazing time management. I was satisfied. No complaints. I will happily return for my next oil change. More

by matthews.t88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw

Apr 19, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 11, 2022

Dealership Rating
Employee Rating

Called for a recall problem the lady order the parts but never took my phone number down to call me back More

by kaylajarvis87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team, Kayla. To help our service and parts leaders reach you, please provide us with your best contact information and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 07, 2022

Dealership Rating
Employee Rating

The workers were able to gather my information and check me in quickly. They got to my car within an appropriate timeframe and completed the service as needed. More

by tmak1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 22, 2022

Dealership Rating

Shannon did great job, only drawback was having to go to the car lot down military highway. Don't yet understand why it could have been done at airport store More

by DHORNER11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2022

Dealership Rating
Employee Rating

This dealership is friendly with an appropriate number of employees. The service is quick and precise. Keep up the good work. More

by V_TRAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, John Ailstock

Mar 18, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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