Shannon Way
Shannon Way at Premier Subaru Middlebury

Shannon Way | Page 4

Service Administrator/Advisor

Premier Subaru Middlebury

1660 Straits Turnpike
Middlebury, CT 06762

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5.0
59 Reviews
5.0

59 Reviews

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59 Reviews of Shannon Way

December 12, 2022

Dealership Rating
Employee Rating

EASY PAINLESS EXPERIENCE- had old “ loved”Subaru 2011, but it’s time had come, that’s where Cassidy Vaughn came into picture ,knowledgeable answered all my questions without any gimmicks-Gretchen the fina More

by Nurse RN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2022

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 09, 2022

Dealership Rating
Employee Rating

Great experience. Good people. Fast service. My third car at this dealership. They reward loyalty. More

by jamesnoga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Colagiovanni, William LaRovera , Joseph Hernandez, Rachel Santos

Dec 12, 2022

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2022

Dealership Rating
Employee Rating

Always a pleasant experience servicing my vehicle at Premiere Subaru in Watertown Connecticut. I have been having my car serviced there for over seven years. More

by Bob H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Premier Subaru Middlebury responded

Hi Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2022

Dealership Rating
Employee Rating

Quick and efficient service! Appreciated how kind the staff were as well sometimes that’s hard to find. More

by charlene.moorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 28, 2022

Dealership Rating
Employee Rating

Staff is friendly and genuinely aims to please. Service was provided in a reasonable amount of time. More

by Host
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Safe travels!

Nov 29, 2022

Host responded

Always a pleasure to do business with you

November 18, 2022

Dealership Rating
Employee Rating

Service team is efficient and courteous. Spacious waiting room with all the amenities makes the experience a pleasure. More

by robert2660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Martinelli

Nov 21, 2022

Premier Subaru Middlebury responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Dealership Rating
Employee Rating

Family oriented, very friendly, great problem solving and everyone listens well! This is our second purchase and all of my kids do their business here as well!! More

by Cbasageadvice
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmine Valentino , Rachel Santos

Sep 15, 2022

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2022

Dealership Rating
Employee Rating

Good inventory, all the staff is professional and very helpful, friendly. They will take care of you from beginning to end. I used both locations over the year, now the Middlrbury one is closest to me and More

by M.fracasso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hernandez, John Risk

Sep 03, 2022

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2022

Dealership Rating
Employee Rating

Cassidy is the best! So personable, knowledgable, so patient, always a smile, explains all so well. Anyone would be fortunate to work with him. More

by fkazstewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Premier Subaru Middlebury responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 27, 2022

Dealership Rating
Employee Rating

Very professional in both the sales and maintenance area’s. We are extremely happy with the outback and the way that the transition was processed. More

by jgergots
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gretchen Guevara , Rob Apted

Jul 30, 2022

Premier Subaru Middlebury responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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