Shany Chughtai | Page 11

Zero Pressure Care Buying Experience If you are looking for a stress/pressure free car buying experience, HGreg is the place for you! Before looking at cars they show you a PowerPoint of If you are looking for a stress/pressure free car buying experience, HGreg is the place for you! Before looking at cars they show you a PowerPoint of their values and expectations that explain they are not there to convience you to buy a car but give you the information you need to find the best option for you. The prices are very fair and everyone in financing is very helpful and knowledgeable. There is no rush and you are free to walk around wherever on the property without anyone coming to approach you to try to sell you a car. My favorite part is that when you are done with financing they send you to another department that finds you the best car insurance rates and can add other members to your policy as well. It’s set up before you leave and they even cancel your old insurance if needed (this all happened after hours as well!!). I did need a part replaced on my vehicle and they took care of it and ordered the part all within 48 hours of purchasing my new vehicle. All in all, it was a great experience! More

by kaitlin.birchler Verified Customer Verified Customer

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Best car shopping experience Friendly! All about the customer! No pressure! Thank you offlease for telling me about Hgreg! I made a purchase and very satisfied with the outcome Friendly! All about the customer! No pressure! Thank you offlease for telling me about Hgreg! I made a purchase and very satisfied with the outcome! Everyone was friendly, they followed up with you when there was a wait. They even text you when they need you or just to let you know the status... they even give you snacks and a beverage. Customer service from Hgreg has to be because they care about the customers! My sales agent chuck was so calm and friendly. He didn't hover over me while looking. The finance manager Shany was soooooo knowledgeable! And funny More

by Satisfied Verified Customer Verified Customer

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Best dealerships ever I’m very pleased that I find out about hgreg I had the best experience from saleswoman to management karlos was very helpful and professional customer I’m very pleased that I find out about hgreg I had the best experience from saleswoman to management karlos was very helpful and professional customer service More

by Routala Verified Customer Verified Customer

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Best dealer experience! No hassle. Best prices. Not urging you into buying a vehicle. Chuck was really helpful and patient. Making sure we covered every detail on the vehicle No hassle. Best prices. Not urging you into buying a vehicle. Chuck was really helpful and patient. Making sure we covered every detail on the vehicle before purchasing. Overall a great place to shop for vehicles! More

by juniorvc2 Verified Customer Verified Customer

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Long wait time. The salesman, Diego was very responsive to questions and requests but the rest of the process is something to be desired. After selecting the car we The salesman, Diego was very responsive to questions and requests but the rest of the process is something to be desired. After selecting the car we wanted, it was a minimum of two laborious hours to get poor financing offers (822 credit score). I took the best of the worst to get out with the idea of refinancing the car loan with my bank. The deals are good if you don't mind the long waits and $899.00 dealer fee which you should incorporate to the car price to find out what they are really asking for the car. More

by Used car buyer Verified Customer Verified Customer

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Great car buying experience Had a great experience...Benny was great. Took care of everything. Shany (I might have mispelled his name) the finance guy was very informative and he Had a great experience...Benny was great. Took care of everything. Shany (I might have mispelled his name) the finance guy was very informative and helped answer my questions. And finally, Sigrid (insurance rep) helped me transfer my policy to the new car. Thanks for a great, smooth transaction. More

by jkuria14 Verified Customer Verified Customer

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Pleasurable and easy. From the instant I walked through the door, I received nothing less than first rate service. Selecting and purchasing a new car has never been more st From the instant I walked through the door, I received nothing less than first rate service. Selecting and purchasing a new car has never been more stress free. My special thanks to Brendalyn for her exceptional customer service. It was truly a pleasure meeting you and working with you. You're amazing. Also I want to thank Shany for working so diligently to find me the best financing available. And thanks to the entire HGreg team for making this automobile purchase a real pleasure. More

by lordielord50 Verified Customer Verified Customer

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Good experience Knowledge salesmen help us find the best car..thx Camilo verry friendly and courteous..car was deliver nice and clean thx again for your service .. Knowledge salesmen help us find the best car..thx Camilo verry friendly and courteous..car was deliver nice and clean thx again for your service .. More

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My overall experience was good. I would have given you 5 stars but that lady in the finance department was so rude. All she seems to care about was when will she get the money. No hi I would have given you 5 stars but that lady in the finance department was so rude. All she seems to care about was when will she get the money. No hi hello or how are you...She’s much lacking in customer service. Maria on the other hand was excellent. More

by rosieedwards61 Verified Customer Verified Customer

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Good service Everything was great and easy. Marcos did a great job. After test driving few cars he pointed on all pros and cons of particular vehicle. He was hone Everything was great and easy. Marcos did a great job. After test driving few cars he pointed on all pros and cons of particular vehicle. He was honest and showed us the right vehicle that fits all our needs. We are realy happy with the car that we bought. Thank you for a great experience. More

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