Shany Chughtai | Page 8

Unbelievable Customer Service I was excited to purchase my first car. I went to HGreg after speaking to Yashira on the phone. She NEVER sounded like she was bothered by my question I was excited to purchase my first car. I went to HGreg after speaking to Yashira on the phone. She NEVER sounded like she was bothered by my questions. She took the time every moment she got to help me BEFORE I got to the dealership. When I walked in I was amazed how nice the dealership is. They are very organized. They kept me informed every step of the way. I can't thank Yashira enough for making my first car buying experience amazing. I will never forget her great service. I highly recommend this dealership. By the way, Ask for Yashira1 More

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Bought a new car Butch and shanny both were great to work with in purchasing my new car. Butch was very knowledgeable about all the vehicles I looked at and test drov Butch and shanny both were great to work with in purchasing my new car. Butch was very knowledgeable about all the vehicles I looked at and test drove. He was upfront with the carfax and helped me pick the one that would work best for me. Shanny was able to explain to me the finance options that best suited me. He worked very hard crunching numbers to get me the best loan option he could. When I purchase another vehicle it will be from Hgreg and if anyone I know is wanting to buy a new vehicle I will point them in that direction. The best place to get a vehicle. Honest employees More

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Best car buying experience ever Butch was helpful, friendly and patient. The overall car buying process has been redefined. No fuss no muss, will definitely come back when we are rea Butch was helpful, friendly and patient. The overall car buying process has been redefined. No fuss no muss, will definitely come back when we are ready to get a new car. HGreg is the best. More

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excellent Great sales personal ,awesome rates was friendly , helpful , great location and plenty of options to select from inventory will recommend and buy Great sales personal ,awesome rates was friendly , helpful , great location and plenty of options to select from inventory will recommend and buy again and definetly show off my purchase. More

by henrietta_erving Verified Customer Verified Customer

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Great selection and easy process. The only thing keeping me from giving 5 stars is the length of time it took to get in with the financing Dept after submitting my application and the The only thing keeping me from giving 5 stars is the length of time it took to get in with the financing Dept after submitting my application and the length of time to get the new car ready after everything was all complete. More

by libbles Verified Customer Verified Customer

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Over all amazing Charles was really great at selling the car we wanted. Walked in to trade our car and bought the car we wanted. Would highly recommend this place. Charles was really great at selling the car we wanted. Walked in to trade our car and bought the car we wanted. Would highly recommend this place. More

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Upgrade your Vehicle,. Even that this is a new Dealership the accomplish to fulfill the needs of the shopper having an extensive variety of vehicles. The have great service, Even that this is a new Dealership the accomplish to fulfill the needs of the shopper having an extensive variety of vehicles. The have great service,. More

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I love my Benz GLA 250 Carlos Manin was one of the best people I have ever dealt with and Shany was very fast with the paperwork process and very sweet I would recommend thi Carlos Manin was one of the best people I have ever dealt with and Shany was very fast with the paperwork process and very sweet I would recommend this Orlando location to every and anyone thank you so much for making this a pleasant experience More

by lwoods22389 Verified Customer Verified Customer

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Buyers beware I went to H-Greg to buy a Volkswagen TDI. They had one listed for the low price of 9,000. After looking over the car I realized this car had been re-p I went to H-Greg to buy a Volkswagen TDI. They had one listed for the low price of 9,000. After looking over the car I realized this car had been re-painted. It didn’t match the color of the other black VW of same year. They acknowledged it was repainted. This vehicle was marked as “excellent condition”. That aside I asked to see another vehicle, they said check out this TDI FOR 9,500... I walk around it, it looks great. I test drive it, say I’ll take it. They said yes sir boss. Wait for half an hour and they say unfortunately we had the car listed wrong. I said the price is on the car in big bold letters, I want it for that price.. they said sir this car is listed at 15,500. long story short after being screwed twice that day they were still trying to sell me a car, saying hey man I have a family to feed what wheels can I put you in. We had put a 1,000 hold on the car we were told 9,500 but was actually 15,500. I have been fighting for three days now to get my deposit back on a car that actually wasn’t for sale for it’s listing price. BUYERS BEWARE. They lie, lots of cars are damaged that have clean Carfax. Lots of cars from Miami too which is shady in itself. Hope this helps someone. Get a used car from Toyota, Volkswagen or Honda. They guarantee their sales and often have warranties. Hgreg only covers you for 3 days. Think about it. Sincerely, A decent human being More

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Camilo is one of the best! Best customer service! I went to Hgreg searching for a new vehicle to purchase. When I arrived Camilo walked me through the entire process. He was professional, HONEST and m I went to Hgreg searching for a new vehicle to purchase. When I arrived Camilo walked me through the entire process. He was professional, HONEST and made the experience comfortable. It didn’t feel like a sales rep hunting a sale, but more like an advisor making sure my purchase was the best option for me, and something I actually loved. He is definitely the best at what he does! You should definitely ask for him when looking for your car!!!! No questions about it. More

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