Sharon O'Connor

My service advisor James and the rest of the team were a pleasure to work with methodically diagnosing a few issues, advising me on warranty process and ultimately getting my 2007 Cross Country back on the pleasure to work with methodically diagnosing a few issues, advising me on warranty process and ultimately getting my 2007 Cross Country back on the road. The facility itself is a top notch place to wait, and my experience on the new/certified sales side of their operation was just as impressive (shout out to Josh). Ferman Volvo nails it across sales, service and overall customer experience, and I’ll be a customer for the foreseeable future. More

by JB Verified Customer Verified Customer

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Friendly service, good communication and walked through the service and recommended action to keep the vehicle operating like new! the service and recommended action to keep the vehicle operating like new! More

by J.harp1 Verified Customer Verified Customer

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The Ferman Volvo service department has always been professional and friendly with me. I started taking my 2015 XC60 T6 AWD to Ferman shortly after I purchased it in 2020. Even though I didn't buy th professional and friendly with me. I started taking my 2015 XC60 T6 AWD to Ferman shortly after I purchased it in 2020. Even though I didn't buy the car there, everyone in the department was super helpful and explained the problem, provided me with a loaner and repaired the car quickly. After that very positive and friendly experience, I continued to have the car serviced at Ferman Volvo. Furthermore, when I decided to trade that car, there was no question that I would deal with Feeman Volvo for its replacement. Everything about Ferman Volvo's service department is a positive. I know I can't go wrong with them! More

by flasunshine46 Verified Customer Verified Customer

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They were efficient and professional. I was able to get my car n right away. Very friendly too! I was able to get my car n right away. Very friendly too! More

by bjaber30 Verified Customer Verified Customer

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Best people in town! Both sales and service are top-notch; they're willing to go above and beyond to satisfy. Both sales and service are top-notch; they're willing to go above and beyond to satisfy. More

by flasunshine46 Verified Customer Verified Customer

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The service is excellent and the team is always attentive and very friendly. I feel like family when I walk in the door... And pass 2 other dealerships just to work with this service team. and very friendly. I feel like family when I walk in the door... And pass 2 other dealerships just to work with this service team. More

by DELLISON2212 Verified Customer Verified Customer

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Saw an XC90 on the website, liked the price. Vehicle was available when we visited the showroom. I believe we got a fair price on the trade in. Heather made it a very easy process Vehicle was available when we visited the showroom. I believe we got a fair price on the trade in. Heather made it a very easy process More

by pauldonnelly4350 Verified Customer Verified Customer

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Excellent customer service for oil change. All the staff at Tarpon Springs office especially sale rep Jim are awesome. All the staff at Tarpon Springs office especially sale rep Jim are awesome. More

by colette.curley Verified Customer Verified Customer

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The team addresses my concerns and are customer Centric, knowledgeable and responsive to my needs. Thanks. knowledgeable and responsive to my needs. Thanks. More

by DKANURI1 Verified Customer Verified Customer

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Volvo service dept is excellent. They are top notch. Especially Shannon Austin the retailer did my car perfect. They are top notch. Especially Shannon Austin the retailer did my car perfect. More

by balbenzio Verified Customer Verified Customer

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