Sharon O'Connor

This is the sixth Volvo we gotten and one of the main reasons we keep coming back to Ferman Volvo is the sales department, and the service department. There is a great team at work here. reasons we keep coming back to Ferman Volvo is the sales department, and the service department. There is a great team at work here. More

by Sue Verified Customer Verified Customer

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Excellent communication unexpected need for service Sean and Sharon were extremely helpful, processed a loaner for my wife all service related charges were covered, thanks team and Sharon were extremely helpful, processed a loaner for my wife all service related charges were covered, thanks team More

by STEVEFLOMP Verified Customer Verified Customer

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Excellent customer service with the upmost integrity. Always honest and helpful on my individual needs as a Volvo customer. The best service dept in the business. I will always be a Volvo customer becaus Always honest and helpful on my individual needs as a Volvo customer. The best service dept in the business. I will always be a Volvo customer because of their service department. Each one is so kind and helpful. High communication too. More

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I am being forced to write 15 words to say great service as usual. Thanks as usual. Thanks More

by smm30 Verified Customer Verified Customer

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Great service very friendly very knowledgeable keep s the client informed and aware of any issues client informed and aware of any issues More

by thom1957 Verified Customer Verified Customer

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Sharon and Jackie are the best at what they do! Christine is also very helpful in getting your appointments set up in a timely manner. Christine is also very helpful in getting your appointments set up in a timely manner. More

by LIFETIME123 Verified Customer Verified Customer

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Jackie is the best service car advisor. Constant communication and gets the job done. I was dissatisfied at the other Volvo service center and with her excellent service she has kept me in Constant communication and gets the job done. I was dissatisfied at the other Volvo service center and with her excellent service she has kept me in as a customer. More

by aevjn Verified Customer Verified Customer

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Excellent the whole experience the snack bar tv nice lounge area made the service experience excellent lounge area made the service experience excellent More

by schandrea_hare Verified Customer Verified Customer

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Efficient service. Always given any updates if needed and treated with respect and kindness even though I don’t drive a new Volvo. Drive a 2007 xc 70. Best vehicle ever Always given any updates if needed and treated with respect and kindness even though I don’t drive a new Volvo. Drive a 2007 xc 70. Best vehicle ever. More

by Charalpaca Verified Customer Verified Customer

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They were very professional and courteous in setting up my appointment and providing me a loaner car my appointment and providing me a loaner car More

by joy25900 Verified Customer Verified Customer

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