Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 14

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,012 Reviews

Languages Spoken

English English

4.9

1,012 Reviews

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1012 Reviews of Sharon O'Connor

January 30, 2025

Dealership Rating
Employee Rating

Always a great experience at Ferman Volvo. We have no complaints and will be back! More

by haleyapasqualone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kashtan , James Forcina

Jan 31, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 30, 2025

Dealership Rating
Employee Rating

Everyone I’ve encountered at Volvo have been friendly and professional. They explained situation with car thoroughly. More

by josebrito1570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 31, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 27, 2025

Dealership Rating
Employee Rating

The service Department at Ferman Volvo provides exemplary customer service and provides a high level of professionalism and communication! I highly recommend! More

by kgreilly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 28, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 24, 2025

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Employee Rating

Excellent Customer Service! !! Super Friendly and quick. Sharon & James follow-up the Mystery and fix the problem!!!! More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 17, 2025

Dealership Rating
Employee Rating

They need to do better in customer handling. I do not see that much of customer interactions More

by rajkadimisetty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isharin

Jan 22, 2025

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 14, 2025

Dealership Rating
Employee Rating

Everyone I encounter is pleasant to deal with. The work is done fast and efficiently and they take great care with my Volvo. I feel like a valued customer. More

by dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 15, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 11, 2025

Dealership Rating
Employee Rating

Probably the best service experience I have ever had, with quick and efficient service and the staff was just terrific. More

by christamfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dealership Rating
Employee Rating

The repairs to the car were done well and got the car back in good working condition More

by davidrnewsome6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dealership Rating
Employee Rating

Dropped car for annual Service and software update. Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustratin More

by jimshorttampabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Forcina

Jan 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review. Please contact us to let us know how we can better serve in the future!

January 09, 2025

Dealership Rating
Employee Rating

they gave me great service at this dealership, i will definitely come back to service my vehicle More

by ujkajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Jan 10, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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