Sharon O'Connor | Page 14

The service Department at Ferman Volvo provides exemplary customer service and provides a high level of professionalism and communication! I highly recommend! customer service and provides a high level of professionalism and communication! I highly recommend! More

by kgreilly3 Verified Customer Verified Customer

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Excellent Customer Service! !! Super Friendly and quick. Sharon & James follow-up the Mystery and fix the problem!!!! !! Super Friendly and quick. Sharon & James follow-up the Mystery and fix the problem!!!! More

by Arnaldo Verified Customer Verified Customer

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They need to do better in customer handling. I do not see that much of customer interactions I do not see that much of customer interactions More

by rajkadimisetty Verified Customer Verified Customer

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Everyone I encounter is pleasant to deal with. The work is done fast and efficiently and they take great care with my Volvo. I feel like a valued customer. The work is done fast and efficiently and they take great care with my Volvo. I feel like a valued customer. More

by dani Verified Customer Verified Customer

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Probably the best service experience I have ever had, with quick and efficient service and the staff was just terrific. with quick and efficient service and the staff was just terrific. More

by christamfar Verified Customer Verified Customer

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The repairs to the car were done well and got the car back in good working condition back in good working condition More

by davidrnewsome6 Verified Customer Verified Customer

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Dropped car for annual Service and software update. Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustratin Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustrating. A week went by with no communication until they called and said it was ready. We appreciated the loaner, but from a customer service perspective a call mid week to connect would have been appropriate. Also, the service rep blames “Volvo” on the update problem. Seem odd when you’re Volvo. Love the car tho More

by jimshorttampabay Verified Customer Verified Customer

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they gave me great service at this dealership, i will definitely come back to service my vehicle definitely come back to service my vehicle More

by ujkajohn Verified Customer Verified Customer

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The dealership was clean, and the service department staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost of replacing the main and service batteries which came to over $1,000 (and that was with a 10% off coupon). More

by ButterflyX Verified Customer Verified Customer

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Dealership is clean, loaner was clean, service advisor was polite and easy to qork with. No surprises was polite and easy to qork with. No surprises More

by dkimball3 Verified Customer Verified Customer

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