Sharon O'Connor | Page 15
Service Manager
Ferman Volvo Cars of Tarpon Springs
43520 US Highway 19 North
Tarpon Springs, FL 34689
Languages Spoken
English
1,014 Reviews
Write a Review1014 Reviews of Sharon O'Connor
January 10, 2025
Dropped car for annual Service and software update. Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustratin Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustrating. A week went by with no communication until they called and said it was ready. We appreciated the loaner, but from a customer service perspective a call mid week to connect would have been appropriate. Also, the service rep blames “Volvo” on the update problem. Seem odd when you’re Volvo. Love the car tho More
Other Employees Tagged: James Forcina
January 03, 2025
The dealership was clean, and the service department staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost of replacing the main and service batteries which came to over $1,000 (and that was with a 10% off coupon). More
Other Employees Tagged: James Forcina
December 30, 2024
December 29, 2024
Nice, clean, low pressure dealership. Highly flexible & patient as we test drove 5 cars. Would certainly recommend them Highly flexible & patient as we test drove 5 cars. Would certainly recommend them More
Other Employees Tagged: James Baker
December 28, 2024
The service center worked to the beat of their ability to solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle More
Other Employees Tagged: Michael Gadberry, Chris Stineman, Jackie Gall. 5 stars
December 15, 2024
Excellent service from an excellent dealership! Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help an Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help and our salesman Jim Baker, will definitely be buying from them again! More
Other Employees Tagged: Chris Roy, James Baker
December 13, 2024
The team was very knowledgeable about the issue & gave preventative advice for later. Having the complementary loaner car was a big help while the service was being done preventative advice for later. Having the complementary loaner car was a big help while the service was being done More

