Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 33

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,014 Reviews

Languages Spoken

English English

4.9

1,014 Reviews

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1014 Reviews of Sharon O'Connor

June 18, 2023

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Employee Rating

2nd volvo from Ferman. Customer service is top notch. Sales team is great to work with. More

by mcmenaminlawgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jun 20, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 14, 2023

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Employee Rating

This dealership really knows how to take care of their people. Happy environment. Gorgeous new Volvo facility. State of the art everything. So happy to be a part of your family. More

by Happyguest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Baker , Matt Ketchum, Coleton Reece, James

Jun 16, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2023

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High prices and unsuccessful completion of requested repair. No sense of urgency to complete work to get car back to me. More

by magibb.60
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Ketchum

Jun 12, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better.

June 08, 2023

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Never have a long wait to schedule an appointment. Fast & dependable service. Warm & friendly staff More

by SROBB331
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Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Jim Pittman

Jun 09, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 08, 2023

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Employee Rating

Great job with wheel alignment and tire rotation, also had my air bag propellant change that had been part of a recall. They also trouble shot a noise I was hearing. Friendly, timely, through. And to to More

by jnoble4919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jun 08, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 29, 2023

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For over 20 years I have had outstanding service team experience at Ferman Volvo in Tarpon Springs Florida! More

by mikegadberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

May 30, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 19, 2023

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Your team is friendly, knowledgeable, efficient and professional everything you should expect from a service department. More

by jayme.zolman
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Coleton Reece

May 22, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 16, 2023

Dealership Rating
Employee Rating

Volvo service representatives are great, can’t say the same for those on the Chevy side. Fellow in the middle desk on the Chevy side was downright rude, More

by jgniemann39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Coleton Reece

May 17, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better in the future.

May 09, 2023

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Employee Rating

Matt, James and Sharon are always the best. Matt was able to fit me in for an oil change just because I was in the area, that I had trouble getting scheduled. More

by selekab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, James Forcina

May 10, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 05, 2023

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Employee Rating

I always have a great experience. All staff is very nice and helpful. They are prepared and always on time. More

by Paola F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kashtan , Matt Ketchum

May 09, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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