Sharon O'Connor | Page 41
Service Manager
Ferman Volvo Cars of Tarpon Springs
43520 US Highway 19 North
Tarpon Springs, FL 34689
Languages Spoken
English
1,015 Reviews
Write a Review1015 Reviews of Sharon O'Connor
December 26, 2022
These folks went above and beyond for me when my car was in shop. They had no loaner cars and even rented me a car since I was without mine and with my 3 children. I am grateful for their help during an in in shop. They had no loaner cars and even rented me a car since I was without mine and with my 3 children. I am grateful for their help during an inconvenient time. More
Other Employees Tagged: Christine
December 24, 2022
Have always driven Volvo. Had a wonderful dealer in Central New York. Moved south and needed to find someone. Ferman offered a very nice experience. Love Volvo! Had a wonderful dealer in Central New York. Moved south and needed to find someone. Ferman offered a very nice experience. Love Volvo! More
Other Employees Tagged: Matt Ketchum
December 24, 2022
They drained my battery on my car after I dropped it off. They should have known to disconnect it!!!! Horrible experience. I will never go there again. Y’all should be ashamed. They should have known to disconnect it!!!! Horrible experience. I will never go there again. Y’all should be ashamed. More
Other Employees Tagged: Matt Ketchum
December 22, 2022
Sharon provided excellent customer service. She was able to fit my car into the service schedule without an appointment. The repair was completed in a timely manner. The technicians always do a She was able to fit my car into the service schedule without an appointment. The repair was completed in a timely manner. The technicians always do a great job. More
December 21, 2022
Service reception is wonderful. Service said they balanced my tires and I was charged for it. Within a hour of leaving I had the low tire pressure light come on. One tire was really Service said they balanced my tires and I was charged for it. Within a hour of leaving I had the low tire pressure light come on. One tire was really low so I had to take care of it and recalibrate. I don't think they were check at all. More
December 17, 2022
I made an appointment and opted to wait. Waiting room was clean, airy, stocked with pastries and coffee, and service was prompt. I did wait but they were clear about how long. Car was taken Waiting room was clean, airy, stocked with pastries and coffee, and service was prompt. I did wait but they were clear about how long. Car was taken care of and I was on my way. From the moment I bought the car there, these people have been very professional. I am hoping to stay with Volvo for my next vehicle. More
December 16, 2022
Best car buying experience I have ever had in my life. Thank you so much Thank you so much More
Other Employees Tagged: James Baker , Steve Hanson, Matt Ketchum, Coleton Reece, Charles Whaley
December 14, 2022
For years we were coming to the dealership like to our family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position o family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position of expert and management to estimate on the phone charges for yearly maintenance and limiting connections with service people. For almost a year we were not able to speak with Matt or Sharon for any reason. Christina would, in rather unpleasant way, refused connection. We wonder how many customers turned away from the service which for years were a pleasure. More
Other Employees Tagged: Steve Hanson, Matt Ketchum

