Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 41

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,015 Reviews

Languages Spoken

English English

4.9

1,015 Reviews

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1015 Reviews of Sharon O'Connor

December 26, 2022

Dealership Rating
Employee Rating

These folks went above and beyond for me when my car was in shop. They had no loaner cars and even rented me a car since I was without mine and with my 3 children. I am grateful for their help during an in More

by MACHADOLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine

Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 24, 2022

Dealership Rating
Employee Rating

Have always driven Volvo. Had a wonderful dealer in Central New York. Moved south and needed to find someone. Ferman offered a very nice experience. Love Volvo! More

by donnarausch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 24, 2022

Dealership Rating
Employee Rating

They drained my battery on my car after I dropped it off. They should have known to disconnect it!!!! Horrible experience. I will never go there again. Y’all should be ashamed. More

by burbankS
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Matt Ketchum

Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 22, 2022

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Employee Rating

Sharon provided excellent customer service. She was able to fit my car into the service schedule without an appointment. The repair was completed in a timely manner. The technicians always do a More

by rtricinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 21, 2022

Dealership Rating
Employee Rating

Service reception is wonderful. Service said they balanced my tires and I was charged for it. Within a hour of leaving I had the low tire pressure light come on. One tire was really More

by bishopjkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 21, 2022

Dealership Rating
Employee Rating

Prompt and completed. quoting prices in advance and delivering my car promptly. Thanks to Sharon for good service. More

by Momhasitall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 21, 2022

Dealership Rating
Employee Rating

As always, thank you for exceptional service. Sharon was very good at scheduling and making sure that my extended warranty took care of my repair.. More

by Peter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

Dec 28, 2022

Peter responded

Thank you again for your service always answering whenever I call. I used to take my Volvo to another Volvo service further south of my location. My calls always went to voicemail and they rarely called back. It’s rare that a dealership treats its customers like family. .

December 17, 2022

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Employee Rating

I made an appointment and opted to wait. Waiting room was clean, airy, stocked with pastries and coffee, and service was prompt. I did wait but they were clear about how long. Car was taken More

by MACHADOLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2022

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Employee Rating

Best car buying experience I have ever had in my life. Thank you so much More

by dak.patel
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Baker , Steve Hanson, Matt Ketchum, Coleton Reece, Charles Whaley

Dec 19, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 14, 2022

Dealership Rating
Employee Rating

For years we were coming to the dealership like to our family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position o More

by toortle154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Matt Ketchum

Dec 15, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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