Sharon Tyler | Page 3

The whole team at Mercedes-Benz of Natick are just great! !! Brian Tribicka my sales guy was the best - guided me through the whole process, answered all my questions and got me the best price that I was so h !! Brian Tribicka my sales guy was the best - guided me through the whole process, answered all my questions and got me the best price that I was so happy with. Yatin, worked efficiently and patiently with me to get me the rate on my loan that I wanted and Sharon at reception was super kind and thoughtful and made sure that I was well attended to on a very busy day at the dealership. Best of all was Jonny Pham who spent several hours with me expertly explaining and teaching me the different functions of my new GLC 300 SUV 4matic. He is so knowledgeable, he got me set up with the MB App, got my transponder switched over to the new car, patiently help set up my preference on the new car, he even helped download Spotify and explained Apple CarPlay to me. Thanks so much Jonny - you are fantastic!!!!! More

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Vito was very friendly, professional and great to work with, overall the entire Mercedes-Benz of Natick is an awesome team, making this an enjoyable buying experience. with, overall the entire Mercedes-Benz of Natick is an awesome team, making this an enjoyable buying experience. More

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There are not enough words to express how grateful and thankful I am for the Mercedes Family. They were unbelievably helpful and went out of their way to make sure I was always comfortable and happy with thankful I am for the Mercedes Family. They were unbelievably helpful and went out of their way to make sure I was always comfortable and happy with my choice. Thank you for the amazing attention and tremendous customer service. Thank you for making me feel special but most of all, thank you for making my dream car happen. Thanks to Veto and Rafi- the amazing sales rep who were able to attend to all my car needs and recommendations. Thank you for your patience and your hard work. I am forever grateful. Thanks to Andrew and Danny- the great management team who made my dream car come true. Thank you for your attention and customer service. Thanks to Johnny- the great tech rep that took his time to make sure I understood every aspect of my new car and setting up my account with Mercedes. And thank you to all the Mercedes Family that went above and beyond to make me feel at home. More

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Have been buying cars since 2015 from this dealership. Have always had a pleasant experience with the sales people. They are professional and care about the customer’s business for the long run. Other dea Have always had a pleasant experience with the sales people. They are professional and care about the customer’s business for the long run. Other dealers don’t have the know how of their cars and or customers! More

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Second time here and will be coming back! ! Rafic was Amazing!! Thank You so much ! Rafic was Amazing!! Thank You so much More

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Everyone was so friendly and helpful. I've been to several dealerships and bought many cars, and this is by the best experience I've had. I've been to several dealerships and bought many cars, and this is by the best experience I've had. More

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Vito, Charles, Kolls, Sharon, Luis A, and Jonny went the extra mile to.make my purchase experience very exceptional! High praise and recommendation! extra mile to.make my purchase experience very exceptional! High praise and recommendation! More

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I recently bought my first car from Mercedes Benz of Natick. Brian was SO helpful and was able to make everything workout perfectly from start to finish. I test drove the car on a Wednesday & had the ca Natick. Brian was SO helpful and was able to make everything workout perfectly from start to finish. I test drove the car on a Wednesday & had the car in my possession only 2 days later. The entire team there is so friendly and I will definitely be using them for my next purchase. I’ll be sending Brian all of my friends and family who are considering buying a Mercedes. More

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I was astonishingly impressed by the team that helped me lease my first mercedes benz. I begin with Sonya Mineau who texted me for the past couple of months keeping me up to date on the availability of the lease my first mercedes benz. I begin with Sonya Mineau who texted me for the past couple of months keeping me up to date on the availability of the 2023 GLC300. Her calls and texts were upbeat and I never felt pressured. I came in after Sonya let me know they were available and I met Vito Argote who took me on two test drives that I wanted to go on and explained very well the differences between the two models (22 GLB and 23 GLC). I met the sales manager Danny Kaboub who also was pleasant to work with to get into a leasing deal that made sense for me. I left and promised to come back over the weekend. There were no pressure calls. Sonya texted me on Saturday asking if I still intended on coming in and I did on the Sunday. I told Danny and Vito exactly the kind of deal I was looking for and we agreed within an hour. I met with the finance manager Yatin Kamble who explained all the options in detail and was very kind and patient. Finally but not least, I met with Jonny Pham for two hours when I came to pick the car up. He was very thorough, from helping setup a new transponder to explaining all the options within my car. It was a relief and pleasure to not have to go home and read a sizable manual. He also setup a follow on appointment for any more questions and to go into detail on some options. Mercedes Benz of Natick should be proud to employ some a well working team! I recommend this group for a great experience buying a mercedes benz! More

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From my first phone inquery to Sharon about the Sunny Orange car I would eventually purchase and right through to the last moment when Charles handed me the keys to drive home with it, I experienced the Orange car I would eventually purchase and right through to the last moment when Charles handed me the keys to drive home with it, I experienced the most welcoming, knowledgeable and helpful staff. Everyone worked to make this happen for me in Sales, Business and Finance as I live several hours away from Natik. Charles went above and beyond by staying late for me to drive over after work for the final pick up, and I can not thank him and everyone else enough- especially the last minute car registration before Patriot's day. I would highly recommend visiting Mercedes- Benz of Natick for your next car purchase! More

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