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Sharonda James
390 Reviews
Being a Finance Manager gives me the opportunity to work directly with our customers, which is the best part of the job. I love meeting new people from all walks of life. I have a great sense of humor and enjoy providing my customers with a fun experience. I joined the Rallye BMW dealership in 2012, coming from Hassel BMW, where I had been working since 2002. My longevity with BMW spans 15 years. This is the best brand in the automotive industry. My customers are like family. I have watched many of them grow up over the years, as they came in with their parents, and now they are purchasing cars from me as an adult. Clients enjoy working with me because I am a good listener and not pushy. I’m a big fan of the New England Patriots. Go Pats! Some of my awards and accomplishments in the auto industry include BMW Honors and BMW Charters at platinum, gold, silver, and bronze levels.
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390 Reviews of Sharonda James
August 14, 2019
Service review Great customer service. They are very accomodating and up front about all issues. We have dealt with this dealership for the past 20 years and continu Great customer service. They are very accomodating and up front about all issues. We have dealt with this dealership for the past 20 years and continue to receive excellent service. More
by SDUTT0601
Verified CustomerOther Employees Tagged: James DelVecchio
August 08, 2019
Turn in of car at lease return and some maintenance work due Was turning in 2017x3 for new leased 2019x3. Service was very helpful. Identified some maintenance work due now and arranged to do it before deliveri Was turning in 2017x3 for new leased 2019x3. Service was very helpful. Identified some maintenance work due now and arranged to do it before delivering the car to bmw finance. More
by DANG
August 07, 2019
Excellent Sales and Service Client Advisor, Chris Kraley, was exceptional, knowledgeable of the brand and offered personal service. Offered options that I did not even consider Client Advisor, Chris Kraley, was exceptional, knowledgeable of the brand and offered personal service. Offered options that I did not even consider and was then determined to find the car and in the color that I wanted. He found exactly what I wanted and I love it! Demonstrated appropriate follow up after to make sure that I was happy or if I had any questions - great client experience. The team is awesome and work well together from Sales to Service to make sure that you are satisfied from every angle. My third purchase from Rallye and each one has been a positive and refreshing experience. First Class. More
by Gerry-theblueone
Other Employees Tagged: Christopher Kraly , Christian - BMW Genius
August 07, 2019
car service Satisfy maintainence update as I would have been charged $750.00 by Fin Svcs at lease end as Autovin determined that maint lite not on. Only 5800+ mil Satisfy maintainence update as I would have been charged $750.00 by Fin Svcs at lease end as Autovin determined that maint lite not on. Only 5800+ miles on car. More
by LOSITOF13
Other Employees Tagged: Dorian Jackson , David O’Neill, Samantha Roberts
July 30, 2019
Wonderful experience! Keith was an excellent salesman. Extremely professional, courteous and knowledgeable. I’d been shopping for a particular vehicle with a few local deal Keith was an excellent salesman. Extremely professional, courteous and knowledgeable. I’d been shopping for a particular vehicle with a few local dealers in the area and Rallye came through with the best selection of inventory. Keith continually sent me updates of different vehicles that fit my profile. He was promptly available via email or text. I would definitely lease another vehicle from Rallye in the future. Thanks Keith and the Rallye team! More
by cariendres1
Other Employees Tagged: Keith Lindsay , Mohamed
July 20, 2019
An excellent experience. My experience at Rallye BMW was exceptional. The customer service was top notch. Nico Rutella was extremely informative and sold me exactly what I wa My experience at Rallye BMW was exceptional. The customer service was top notch. Nico Rutella was extremely informative and sold me exactly what I was looking for. Sharonda James was also a pleasure in the Finance Department. More
by BMW girl, Marcia 222
Other Employees Tagged: Nico Rutella , Joe Cavero
July 04, 2019
Purchase Mika was very attentive & fair in our negotiations . She kept us up to date & informed while we were waiting for the car being shipped from Germany Mika was very attentive & fair in our negotiations . She kept us up to date & informed while we were waiting for the car being shipped from Germany More
by ofclouds
Other Employees Tagged: Mika Rose
June 20, 2019
As usual Exceptional Service!!! Dorian Jackson was extremely friendly and patient throughout the entire purchase process. He answered all of my questions, and he was very knowledgea Dorian Jackson was extremely friendly and patient throughout the entire purchase process. He answered all of my questions, and he was very knowledgeable. Sharonda was also FANTASTIC! This is my second car purchased from Rallye and I can't see myself going to another dealership. More
by LSH914
Other Employees Tagged: Dorian Jackson
June 03, 2019
Excellent Customer Service The team went out of their way to ensure that my 2017 530i xDrive radiator problems were fixed properly. They took the time to find the problems I id The team went out of their way to ensure that my 2017 530i xDrive radiator problems were fixed properly. They took the time to find the problems I identified and ensure that the problems were fixed to my satisfaction. I was kept well informed and the shop, unlike other dealers, performs well with no B.S. Chy Wiggan is the man who is straight and to the point. I take all my cars here and no where else. More
by SCOTT.RICHTER
Other Employees Tagged: Chy Wiggan, Sharonda
May 29, 2019
Darren was great Every single employee I dealt with at rallye had a great attitude. They aren’t phony at all- you can tell they just enjoy what they do. Darren was Every single employee I dealt with at rallye had a great attitude. They aren’t phony at all- you can tell they just enjoy what they do. Darren was straight forward, cool and easy to work with. He answered all of my questions in detail. He gave me a very competitive rate. Darren really helped me out with a build issue. I highly recommend him. More
by X5guy
Other Employees Tagged: Darren Thomsen
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