Shaun Collins | Page 119

You Won’t Be Disappointed With the issues of the virus and simply uncomfortable about physical contacting, you guys made it easy, timely and pleasant. From the initial online c With the issues of the virus and simply uncomfortable about physical contacting, you guys made it easy, timely and pleasant. From the initial online contact person to Gianni and Shaun simply the BEST. More

by jbrace126 Verified Customer Verified Customer

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And they were very understanding well-versed in the car and all the deals that came with it call today. Everyone there was fantastic and very helpful and all the deals that came with it call today. Everyone there was fantastic and very helpful More

by gloriabowker833 Verified Customer Verified Customer

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When I went to lease for the second time with Destination KIA I specifically asked that if I had problem with KIA Financing that someone from Destination KIA would be there to help. Promising they had a loca KIA I specifically asked that if I had problem with KIA Financing that someone from Destination KIA would be there to help. Promising they had a local contact, that they dont have problems with financing. I trusted my sales team and lasted my vehicle. I am 3 months of fighting with KIA Financing, they cant get anything set up correctly on their end on paperwork. They are rude. They purposely hangups on you after hours of hold times. Dont return on line email correspondence. Destination KIA is closed due to covid. But that doesnt help me solve my issue that I still have to get fixed with this xxxxty company. Now why when I purchased 4 KIA vehicles with Fucillo I never had any issues. I wont be back to Destination KIA you didnt keep your word to me. More

by ctrybandit Verified Customer Verified Customer

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Just finished leasing a Sportage for the 2nd time with Destination Kia. Even with restrictions due to Covid 19, our rep Gianni Leto did a thorough job using internet and texting to gather new insurance ca Destination Kia. Even with restrictions due to Covid 19, our rep Gianni Leto did a thorough job using internet and texting to gather new insurance cards and new registration. Picking up the car was seamless, as we had approved the deal online. Only drawback was we could only drive it off the lot on the way home. We think that was ok as our 1st Kia Serrento was a fantastic vehicle. More

by Cruze Gal Verified Customer Verified Customer

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During this pandemic crisis, Destination Kia , came to My rescue . They found an affordable vehicle for Me . They also worked getting a bank that would give someone credit with less than perfect credit . rescue . They found an affordable vehicle for Me . They also worked getting a bank that would give someone credit with less than perfect credit . More

by carolgaige Verified Customer Verified Customer

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Great no contact service in this crazy time. Very happy with the process and the new car! Everything was completed over the phone and just a couple minutes of signing at pick up. with the process and the new car! Everything was completed over the phone and just a couple minutes of signing at pick up. More

by Karissa.nickerson Verified Customer Verified Customer

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Covid-19 purchase This was a sight unseen purchase but staff was very friendly and answered all questions. Fucillo lost our sale because they said we have no body to a This was a sight unseen purchase but staff was very friendly and answered all questions. Fucillo lost our sale because they said we have no body to answer questions for a half an hour, so, they were not getting a sale no matter what. We picked up my new Telluride and i was assured it had been sanitized which was important cause my daughter with crohns would be riding in the vehicle. The process to sign papers was well thought out. I, myself, went in and there was a very long table with hand sanitizers and cleansers. I was directed to take a pen from box and keep it when i left. The only 2 things that were a problem were they didn't know where my second set of keys were and had to find them or make make me a new set, and second thing was not being able to get a tour of my new vehicle but because of the times it wasn't feasible. Nice friendly people. More

by VIC4MAR Verified Customer Verified Customer

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Great service great staff. Great deal thank you. Super clean not to many people around with what is going on. Make me a deal I could on say no to. clean not to many people around with what is going on. Make me a deal I could on say no to. More

by Slasher78 Verified Customer Verified Customer

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Customer service was great even with the covid-19 epidemic that is going on and aocial distancing. Thank you for the quick service to get me ans my wife back into a car epidemic that is going on and aocial distancing. Thank you for the quick service to get me ans my wife back into a car More

by K.SHUHART Verified Customer Verified Customer

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This is our 3rd lease with Destination Kia. The team did a great job ensuring our safety during this time. However, we were not pleased with the way in which we were responded to by several people. We under a great job ensuring our safety during this time. However, we were not pleased with the way in which we were responded to by several people. We understand the difficulty of doing business during this time, but when your told you are being anal about your own money, it was taken a little too far. We felt rushed and pressured to move forward and sign, even though the monthly payment was not what we had agreed to. It was $6 more. To some that may seem small but to others like ourselves, we need to budget for things. We do love our new car and are hopeful our communication is more positive in the future! More

by dean44b Verified Customer Verified Customer

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