Shaun Collins | Page 52

I've had alot of service work done here in the last 2 years and I'm familiar with how dealerships work but this trip cost me over 2700 dollars. I was told the last time I was there that I needed rear bre years and I'm familiar with how dealerships work but this trip cost me over 2700 dollars. I was told the last time I was there that I needed rear break pads soon but this trip I was told the back breaks were ok but front breaks were locked up on front passenger side and needed rotors, calliper and pads. The assistant service mgr Rich was my advisor and I had to keep calling for updates over a 3 week period. There was no loaner vehicle offered even though I bought the vehicle here and over paid on the retail price and over paid on the finance terms and interest. I bought an extended warranty but it hasn't helped much. This wasn't even the vehicle I agreed on and was switched to this car the day I came to pick it up. I heard a lifter noise at that time but was told it had no issues during the inspection. Over the last 2 and a half years I've had a newer motor, battery, fuel lines and sending units, tires, alignments, breaks, censors, spark plugs and wires, oil changes all done here. I've tried to talk to the owner and said I would trade out of the vehicle but never received the call back. I like destination kia and I'm aware of the problems impacted by COVID and parts shortage but I've reached my limit in patience and money here. More

by jasonlindsaybowen Verified Customer Verified Customer

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First contact with dealership for my 5th purchase was not timely or responsive but after contacting sales manager I was given an appointment and worked with Dennis for my purchase. Dennis was very helpful. timely or responsive but after contacting sales manager I was given an appointment and worked with Dennis for my purchase. Dennis was very helpful. More

by BIRELAND116 Verified Customer Verified Customer

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Like the place , very unhappy with the sales manager Shawn . , this guy should not have a job . I came in asking for a deal and what I wanted , I specifically wrote that I wanted the cross bars and carg Shawn . , this guy should not have a job . I came in asking for a deal and what I wanted , I specifically wrote that I wanted the cross bars and cargo tray , when my paper work came back out with Shawn , how Conveniently there was coffee spilled over the area of my needs , when the deal was finally complete and we were about to shake I asked about the crossbars and the cargo tray and he said no I didn’t know you wanted that and I said it’s right here on this coffee stain paper that came out of your office and he said I never saw that so I had Tommy The salesman come over and I asked him did you tell him about this and he said yes I told him and then Sean changed his whole story oh I must’ve missed it bull crap you robbed me out of $500 and I’m still upset about it More

by KAPCINSKI1 Verified Customer Verified Customer

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Zach was great to work with. He made the whole process very easy and seemed just as excited to work with me on the purchase as I was when picking up the car. He was very easy to reach when I had a questio very easy and seemed just as excited to work with me on the purchase as I was when picking up the car. He was very easy to reach when I had a question and would always follow up with me quickly. During my test drive he thoroughly explained all features of the car and you could feel the passion he has for Kia in the way he spoke of the company. More

by J.KLEINMAN Verified Customer Verified Customer

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Quick and easy process from start to finish. Justin took the time to explain all the extra bells and whistles. Would recommend Destination Kia to my friends and family the time to explain all the extra bells and whistles. Would recommend Destination Kia to my friends and family More

by Sunny907 Verified Customer Verified Customer

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I was curious to see what Destination Kia would give me for my car in comparison to Lia. I would highly recommend Dennis to everyone!! for my car in comparison to Lia. I would highly recommend Dennis to everyone!! More

by RENIE2211 Verified Customer Verified Customer

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They kept their word on my 2022 Telluride factory order and didn't play any games with me. They honored their word. Amy was awesome!! and didn't play any games with me. They honored their word. Amy was awesome!! More

by loiblmr192 Verified Customer Verified Customer

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A terrific experience was provided by Destination Kia in general and specifically by salesman, Jonathan Hover, Jonathan made us feel comfortable, answered any an all questions and became a HUGE reason why w general and specifically by salesman, Jonathan Hover, Jonathan made us feel comfortable, answered any an all questions and became a HUGE reason why we purchased our vehicle. More

by triciav_99 Verified Customer Verified Customer

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We had a wonderful experience! Our sales person Dave Valentin was superb. His knowledge of the vehicle and the time he took to speak with us made the process amazing! Valentin was superb. His knowledge of the vehicle and the time he took to speak with us made the process amazing! More

by RHOUGHTON218 Verified Customer Verified Customer

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We bought a car in December 2019 and came back to this dealership specifically for Dennis Miller. He is down to earth, a family man, and gives it to you straight. There’s no beating around the bush with h dealership specifically for Dennis Miller. He is down to earth, a family man, and gives it to you straight. There’s no beating around the bush with him and we truly appreciate that. I returned in May to order a 2022 Kia telluride to upgrade my 2020. Once again Dennis was knowledgeable and able to help me get into the exact vehicle I wanted. More

by altomer6405 Verified Customer Verified Customer

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