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Shaun Hapner
Shaun Hapner, Service Consultant, Palm Springs Nissan
4.9

Shaun Hapner

Service Consultant

Palm Springs Nissan

68177 Kyle Rd
Cathedral City, CA 92234

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Dealership Experience

1 yr, 7 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

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7 Reviews of Shaun Hapner

October 13, 2018

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"Bad service"

- Billwilsonps

Brand new titan. Like fool I drove off lot with an instrument error. Never been fixed and now being told nothing wrong with it. The service department has lots of issues and when I got impatient the guys there started calling me boss, instead of addressing me respectfylly with my name I'm in the trades and know that attitude...its a big fu. Multiple manufacturing defects on small stuff on truck. Brake pedal start enable replaced 2x, tail gate plastic liner warped on end, key fob battery dies, all this 1st 3000 miles.

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Recommend Dealer
No

Other Employees Tagged: Majed Mansour, Jeremy Deleon, Jonnathan Gonzalez , Seth Richardson salesman

September 07, 2018

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"We are very happy with our new 2018 blue Caspian Rogue. "

- BlueRogue07

The sales team were very helpful and appreciated very much. They helped us to understand how to use the new technology on the car in order to not be afraid to drive the car. We are very proud of being Nissan owners as we are sort of related (Niesen) owners. Thank you very much for the great service we are given each time we have and will come for car service.

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Yes

September 05, 2018

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"Excellent dealership!"

- WB

Wonderful experience! I would highly recommend Palm Springs Nissan. Everyone worked well, as a team, to make sure that all of my needs were met.

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Yes

March 19, 2018

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"Greater service!"

- W100293R

My experience at the dealership today was wonderful. I really appreciate everyone’s help today. Nine of my questions or concerns went unanswered not unexplained. Thank you.

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Yes

Other Employees Tagged: Seth Richardson, Yanni Bermudez

March 09, 2018

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"Best customer service in the Coachella valley "

- Lua536

This is my second purchase at Palm springs Nissan they have the greatest customer service.They treat you like family. They have a customer for life.

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Yes

February 18, 2018

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"Excellent Service "

- Nissanguy

I want to personally thank Cameron, Shaun and Walid for their Excellent Customer Service. Thanks guys it was a pleasure. Keep up the good work, I won’t change a thing.

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Yes

Other Employees Tagged: Cameron Rawlings , Walid

September 22, 2017

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"Service"

- Puppy Mommy

Fare, friendly, honest and Great Work!!! Shaun, Mark, and Mike were a great team...Positive experience! Thank you so much and I will be back for more work on all 4 of the cars! Yes!!!

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Yes

Other Employees Tagged: Mike Karls, Mark Saenz

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