Shaun Sellers
Shaun Sellers at Russ Darrow Nissan of Milwaukee

Shaun Sellers

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Shaun Sellers

August 15, 2025

Dealership Rating
Employee Rating

Service was great. Shaun was helpful and kept me informed and made sure that the issue was resolved before I left. More

by Teila Mayes
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

The worst Nissian dealership in Milwaukee! Terrible customer service first off, inexperienced Menicanic that don’t know what the xxxx there doing and this place always misdiagnose a simple pro More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2025

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns. Matt Hansen matt.hansen@russdarrow.com

August 05, 2025

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I've worked with Erin, Travis, Joe, and Shaun in the service dept and they are all wonderful. Knowledgeable, informative, and helping me out by telling me what to budget for in the future. I've been More

by Suetholz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 05, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

August 04, 2025

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I come every week to have my car wash and Travis, Shawn and the entire team has always been 100%. Outstanding! More

by angela.robbins17
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

August 04, 2025

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They do the best taking care of my automobile. They are expert and courteous at all times. More

by cgthomas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Gerald Schiller

Aug 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

August 03, 2025

Dealership Rating
Employee Rating

I did not purchase my Murano from you but as I live in Germantown your dealership is close to me and I have been bringing Pearl in for servicing since I purchased her. I previously owned a BMW X-5, your d More

by JoyMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

August 01, 2025

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Everyone was very nice especially Megan. She was very helpful and the mechanics were great. Thank you all for sending a video of my truck. More

by CECEE
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel, Tim Lewis , Megan

Aug 01, 2025

Russ Darrow Nissan of Milwaukee responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

July 22, 2025

Dealership Rating
Employee Rating

Shaun was great. He was reliable and communicated with me in a timely manner Shaun was a great representative. Great customer service More

by toya1127
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

Jul 22, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

July 21, 2025

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So helpful and patient! Worked with myself and my son according to time and money. Highly recommend JP Lopez. More

by aminah hamdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Russ Darrow Nissan of Milwaukee responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

July 21, 2025

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Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found More

by sandkay26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 22, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

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