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Shawn An
Shawn An at Westside Lexus

Shawn An | Page 10

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
141 Reviews
4.8

141 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Languages Spoken

Cantonese Cantonese

English English

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141 Reviews of Shawn An

July 03, 2022

Dealership Rating
Employee Rating

They had great customer service, were very patient, and took the time to explain everything, which was greatly appreciated! More

by ladybrd49
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu , JT

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Jul 03, 2022

Westside Lexus responded

Thanks for your review! We're glad the Westside Lexus team welcomed you with communicative, professional service that shaped a positive experience. Until next time!

June 23, 2022

Dealership Rating
Employee Rating

Excelente service and nice facility k o o l p e o p l e More

by salazar610
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

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Jun 23, 2022

Westside Lexus responded

Thank you for the fantastic review of Westside Lexus! We really appreciate your business and support.

June 21, 2022

Dealership Rating
Employee Rating

Excellent treat from the beginning to the end. Leasing a car was a smooth and quick process. More

by Mike
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

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Jun 21, 2022

Westside Lexus responded

Mike, thank you for this wonderful review. We're delighted that you enjoyed working with our team here at Westside Lexus. We appreciate the support and hope you love the car!

Jun 21, 2022

Mike responded

It was my pleasure. These two Lexus ES-350 for my wife and the RX-350L for me are our first lexus. We love the confort and drive our vehicles. I think Lexus will be our preferred brand. Miguel

May 02, 2022

Dealership Rating
Employee Rating

Sales experience was not what I have experienced with Lexus in the past. However; I love my car. More

by Brkepner
Recommend Dealer
Yes

Other Employees Tagged: Alex Gifford, Alex Gifford was who Shawn passed us off to. Said he was the tech guy. I’m will buy my next car from him

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May 03, 2022

Westside Lexus responded

I am sorry to see that you did not have a more successful experience working with us. We strive to make the purchasing process go smoothly, and it is disappointing to see that we have left the wrong impression. I would appreciate the opportunity to speak with you directly so I can better address this feedback. If you are willing to discuss this further, please don't hesitate to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 05, 2022

Brkepner responded

We still love Lexus. The service is incredible & the facility is the best!

May 01, 2022

Dealership Rating
Employee Rating

I was greeted with a smile. My salesman Mr. Jim was a blessing to work with. More

by Drummergirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris

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May 02, 2022

Westside Lexus responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful purchase experience working with Jim and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 02, 2022

Drummergirl responded

My pleasure and thanks to each of you. Mr. Jim is a jewel.

April 17, 2022

Dealership Rating
Employee Rating

Nice. Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technol More

by Kay V Flowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff , Used sales Receptionist 5 stars

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Apr 18, 2022

Westside Lexus responded

Thank you for taking the time to review us, Kay! We are so glad to hear that you had a successful purchase experience working with David and the Westside Lexus team. Drive safely, and we hope to see you back!

April 02, 2022

Dealership Rating
Employee Rating

Beautiful location. Great service. Easy to work with. Very good follow through. No pressure. Helpful. More

by Davidg13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Nam Pham

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Apr 03, 2022

Westside Lexus responded

What a terrific review, David! We couldn't be happier hearing that we made your purchase experience simple and seamless. Thank you for your confidence in the Westside Lexus team, and congratulations on your new vehicle!

March 27, 2022

Dealership Rating
Employee Rating

Great service and easy purchase! Best dealership in Houston! Love this place and will return! More

by GREENLEAFDEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 28, 2022

Westside Lexus responded

Our team will be elated to hear that you consider us the best dealership in Houston! We're delighted that you plan to return to Westside Lexus to do business with us in the future, and we wish you safe travels until that time comes!

March 06, 2022

Dealership Rating
Employee Rating

Great service and quick process. Very polite and responsive. We arrived at 10 am and we were finished by lunch time. More

by RONDAGOTTLIEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 07, 2022

Westside Lexus responded

It's great your visit went so smoothly that you were on the road in no time! Thanks so much for stopping in Westside Lexus and we wish you many safe and happy miles!

February 03, 2022

Dealership Rating
Employee Rating

Beautiful dealer building, nice sale man, nice finance officer. Sale man explained how to operate the new Lexus to me very clear. More

by dduc53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

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Feb 04, 2022

Westside Lexus responded

Our team will always take all the time needed to ensure you're comfortable with the details of your purchase and your vehicle, and we're glad to hear you appreciate our efforts. Congratulations on your new Lexus from all of us at Westside Lexus, and safe travels!

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