89 Reviews of Shawn An
October 03, 2020
Excellent experience, very user friendly dealership. Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying e Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying experience I have ever had. I can't remember all the names of the personnel that helped us. but they were all excellent More
September 28, 2020
Customer service was decent. Shawn was prompt to respond when I had questions, however he seemed more engaged via text than in person. Judy was also delightful, but again more business focused. I thought I when I had questions, however he seemed more engaged via text than in person. Judy was also delightful, but again more business focused. I thought I was sitting down to talk about finance options, but instead was pushed immediately into paperwork. All around a good good experience. More
Other Employees Tagged: Judy Patureau
September 27, 2020
Great buying experience without sales pressure. It is good to have a sales person who knows how to help and be personal. Would recommend to others who needs Lexus. Kudos! good to have a sales person who knows how to help and be personal. Would recommend to others who needs Lexus. Kudos! More
August 06, 2020
We’ve bought two cars from here and love them. The customer service is next level. Everyone is super nice, extremely helpful, and very informative about the cars and everything that comes along with i customer service is next level. Everyone is super nice, extremely helpful, and very informative about the cars and everything that comes along with it. I always look forward to going back to get my car serviced! More
Other Employees Tagged: Kim Jessee
July 19, 2020
July 11, 2020
I visited the dealership twice. First time for test drive, the sales is very knowledgeable and calm to demonstrate the features. The second visit was getting the car and loan. Excellent service and eff drive, the sales is very knowledgeable and calm to demonstrate the features. The second visit was getting the car and loan. Excellent service and efficient. More
Other Employees Tagged: Nam Pham
June 25, 2020
I was very happy with my salesperson Shawn! Christian was great! I just forgot my Houdton Texans headrest covers and Shawn said they were gone. I was on my way to get everything out of the Audi Q3 to transfe great! I just forgot my Houdton Texans headrest covers and Shawn said they were gone. I was on my way to get everything out of the Audi Q3 to transfer over and got sidetracked. More
Other Employees Tagged: Christian Davidson
January 05, 2020
Felt welcome and business was handled well. From the time I walked in to the dealership, I was welcomed with a sincere greeting. And was immediately ask if I needed help. Nowadays the little thi From the time I walked in to the dealership, I was welcomed with a sincere greeting. And was immediately ask if I needed help. Nowadays the little things like that go a long way. More
Other Employees Tagged: Ben Stephens , Stanley Drake
December 24, 2019
Understand customer’s need Because we had a vague response on the price of the rx350 from other dealer, we tried westside n could decide the car n price with the sale agents qu Because we had a vague response on the price of the rx350 from other dealer, we tried westside n could decide the car n price with the sale agents quickly after they heard our requests. They also helped us on finance decision to be benefited in the future. Even though it’s an half hour driving to the dealer, we think it’s worthy it. More
Other Employees Tagged: Sinh Pham, Edwar Guerrero