Shawn An
Shawn An at Westside Lexus

Shawn An | Page 9

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
89 Reviews
4.9

89 Reviews

Write a Review

Dealership Experience

5 yrs, 2 mos

Languages Spoken

Cantonese Cantonese

English English

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89 Reviews of Shawn An

October 03, 2020

Dealership Rating
Employee Rating

Excellent experience, very user friendly dealership. Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying e More

by Sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2020

Westside Lexus responded

Hi Sandra - This review is music to our ears! Thank you for taking the time to share. It is wonderful that the team went above and beyond to make your purchase experience so successful. Enjoy your new car and we hope to see you again at Westside Lexus!

September 28, 2020

Dealership Rating
Employee Rating

Customer service was decent. Shawn was prompt to respond when I had questions, however he seemed more engaged via text than in person. Judy was also delightful, but again more business focused. I thought I More

by alyse_swan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Sep 28, 2020

Westside Lexus responded

Thank you for taking the time to write us a review. Customer service is our highest priority so we really appreciate this feedback. It's great to know that you're a satisfied customer, and we hope that you are enjoying your new vehicle! - Westside Lexus team

September 27, 2020

Dealership Rating
Employee Rating

Great buying experience without sales pressure. It is good to have a sales person who knows how to help and be personal. Would recommend to others who needs Lexus. Kudos! More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 28, 2020

Westside Lexus responded

Hi Ken, thank you for posting about your 5-star experience with our Westside Lexus team! We are grateful for your business and hope you are enjoying the vehicle!

August 06, 2020

Dealership Rating
Employee Rating

We’ve bought two cars from here and love them. The customer service is next level. Everyone is super nice, extremely helpful, and very informative about the cars and everything that comes along with i More

by chlo
Recommend Dealer
Yes

Other Employees Tagged: Kim Jessee

Aug 06, 2020

Westside Lexus responded

Thank you for continuing to support Westside Lexus. We're pleased to hear that our team always takes care of you and has helped you during your recent vehicle purchases. All of us are looking forward to taking care of you next time!

July 19, 2020

Dealership Rating
Employee Rating

Very nice and professional salesmen. They were very willing to help make the sale. Also attentive to what type of vehicle I was looking for. More

by jgarza817
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Jul 20, 2020

Westside Lexus responded

Thank you for sharing such fantastic feedback. At Westside Lexus, we are dedicated to finding the best option for guests and I am glad to hear that our team worked hard to meet your needs!

July 11, 2020

Dealership Rating
Employee Rating

I visited the dealership twice. First time for test drive, the sales is very knowledgeable and calm to demonstrate the features. The second visit was getting the car and loan. Excellent service and eff More

by Shutingchao
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Jul 13, 2020

Westside Lexus responded

Thank you for trusting the Westside Lexus team to get you into a vehicle! We're pleased to hear that you enjoyed your car buying experience with us and we wish you safe travels in your new ride.

June 25, 2020

Dealership Rating
Employee Rating

I was very happy with my salesperson Shawn! Christian was great! I just forgot my Houdton Texans headrest covers and Shawn said they were gone. I was on my way to get everything out of the Audi Q3 to transfe More

by KSGRL333
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Jun 26, 2020

Westside Lexus responded

We love happy customers so this is wonderful feedback to receive! I do apologize about your headrest covers but hope that you are enjoying your new Audi Q3. Thank you for your business!

January 05, 2020

Dealership Rating
Employee Rating

Felt welcome and business was handled well. From the time I walked in to the dealership, I was welcomed with a sincere greeting. And was immediately ask if I needed help. Nowadays the little thi More

by Wstevenvalladares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens , Stanley Drake

Jan 10, 2020

Westside Lexus responded

We agree! Please let us know if there is anything else we can do to help you!

December 24, 2019

Dealership Rating
Employee Rating

Understand customer’s need Because we had a vague response on the price of the rx350 from other dealer, we tried westside n could decide the car n price with the sale agents qu More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham, Edwar Guerrero

Dec 27, 2019

Westside Lexus responded

We sure are glad you had such a great experience! We'll always go the extra mile for you!

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