Shawn Baker | Page 2

Toyota of Santa Fe1601 Saint Michaels DriveSanta Fe, NM Toyota of Santa Fe 1601 Saint Michaels Drive Santa Fe, NM 87505 Toyota of Santa Fe 1601 Saint Michaels Drive Santa Fe, NM 87505 Toyota of Santa Toyota of Santa Fe 1601 Saint Michaels Drive Santa Fe, NM 87505 Toyota of Santa Fe 1601 Saint Michaels Drive Santa Fe, NM 87505 Toyota of Santa Fe 1601 Saint Michaels Drive Santa Fe, NM 87505 More

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a little nerve wrecking but exciting and fun Everyone was very courteous and friendly. We simply came in just to browse, but sales persons were so convincing and knowledgeable that we ended up bu Everyone was very courteous and friendly. We simply came in just to browse, but sales persons were so convincing and knowledgeable that we ended up buying a Rav4 hybrid, which we love. Thank you for the excellent service. More

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Excellent Customer Service We worked with Shawn and Gabe and both were excellent in providing service and were knowledgeable about the Tundras, one of which we purchased. In par We worked with Shawn and Gabe and both were excellent in providing service and were knowledgeable about the Tundras, one of which we purchased. In particular, Shawn helped make the experience satisfying, easy, and he knows Toyota products extremely well. Sandra in the Finance office was also fun to work with. Overall, we thought the experience of buying a vehicle was pressure-free and that Shawn was genuine in caring about having our needs met. More

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First Toyota Have never bought a Toyota before. Shawn Baker did a great job with use, Sandra Navarro is a sweetheart. Was a very good experience. We love the new H Have never bought a Toyota before. Shawn Baker did a great job with use, Sandra Navarro is a sweetheart. Was a very good experience. We love the new Highlander More

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Trade in and New Vehicle Purchase Fast, smooth and easy transaction -- we traded in used Tacoma/purchased new Tacoma -- from demo to sale to back office paperwork. Shawn and Gabe were Fast, smooth and easy transaction -- we traded in used Tacoma/purchased new Tacoma -- from demo to sale to back office paperwork. Shawn and Gabe were knowledgeable, efficient, and exceeded expectations. The paperwork attendant to a cash sale with trade in was by far the easiest and CJ was terrific. Shelly could not have been kinder. Thanks to all! More

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Wasted my time Sean Baker, who is now a sales manager, was extremely rude. My husband was told by two separate individuals (one sales manager) that we should drive Sean Baker, who is now a sales manager, was extremely rude. My husband was told by two separate individuals (one sales manager) that we should drive from ABQ to Toyota Santa Fe because they indicated that they would likely offer more for our trade in than previous dealers had. We emphasized that we did not want to waste anyone's time and stated we were going to try to sell third party. But they continued to encourage us to come up and in good faith we made the trip. Upon arrival, we were put in contact with Sean. He glanced out the window at our vehicle, started looking up information on his cell phone while leaning back in his chair very casually. Without barely glancing at us and staring at his phone, he told us how worthless our car was and we felt, belittled us. Why did we need to drive all the way up from ABQ when it took less than two minutes for Sean to laugh us out of the room? Could this not been done over the phone without us physically driving from ABQ to Santa Fe? By the way, when we walked in Sean was being rude to an older woman and obviously pressuring her. We could have guessed then what was in store for us. There is a right way and a wrong way to treat customers. Sean never learned that as far as we are concerned. More

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Great Experience except for waiting for finance manager. Shawn and Jeff were great.Very friendly and courteous. They explained in clear words the value of my trade in and gave a decent discount on new car.I Shawn and Jeff were great.Very friendly and courteous. They explained in clear words the value of my trade in and gave a decent discount on new car.It was very slow to get into finance but once in the process was very quick. More

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Very professional Friendly and courteous answered all questions and explained all the features of the vehicle expedited paperwork and stayed focused on our transaction Friendly and courteous answered all questions and explained all the features of the vehicle expedited paperwork and stayed focused on our transaction despite being very busy our salesman Trinity Gallegos handled himself very well Would recommend Toyota of Santa Fe and Trini Gallegos More

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Positive Experiance with Andy and Shawn Two of the best, they did a great job getting me the car I wanted and a great deal to! I would recommend them to anyone. Great dealership. Two of the best, they did a great job getting me the car I wanted and a great deal to! I would recommend them to anyone. Great dealership. More

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Fantastic customer service all the way! Andy Palmer was easy going, kind and polite throughout. He answered all my questions and even did some research. He made sure I were happy with my p Andy Palmer was easy going, kind and polite throughout. He answered all my questions and even did some research. He made sure I were happy with my purchase. I had never purchased a used vehicle from a dealership. He made sure it was in excellent condition inside and out. He continued to answer my questions even days after the purchase. He went above and beyond! Andy, Shawn, Audrey and CJ all made the process comfortable and positive. It was all too easy. Fantastic customer service all the way! More

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