Shawn Bechtold | Page 6

First time using Buffalo Ford and the service was excellent, I’ll bring all my vehicles here from now on! excellent, I’ll bring all my vehicles here from now on! More

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Had new SUV scheduled for recall service work twice in the past two months. Both times we set appointment 3 weeks in advance. We asked when we set appointment up if parts were available and the answer was the past two months. Both times we set appointment 3 weeks in advance. We asked when we set appointment up if parts were available and the answer was yes. Both times we dropped vehicle off and an hour later was called and told no parts and it would be a few days. We had to come back and get our vehicle. First time, ok ...we will work it out and bring back at next available appointment two weeks down the road. This time, With no we are “sorry this happened again” or no explanation, we will need to take our vehicle to another dealership. We wanted to support our local ford dealership as a Z plan family but do not have the time to keep dropping off and rescheduling. More

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Replace car recall I had my car recall done here. It was done professionally, fast and through. They sent me a video, paperwork on all what was done. Very professional a I had my car recall done here. It was done professionally, fast and through. They sent me a video, paperwork on all what was done. Very professional and through. Great job. I will use them continuously from now on. More

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Buy Happy at Morrie’s Buffalo Ford We were very satisfied with Jim Durnan and Chad Erickson in the Sales Department on the purchase of your new Ford Explorer. They found the vehicle wi We were very satisfied with Jim Durnan and Chad Erickson in the Sales Department on the purchase of your new Ford Explorer. They found the vehicle with all of the options we wanted on our 4th Explorer. They had all the paperwork ready and everything went very smoothly. They went thru all the new features and we were on our way. They More

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Always great Every time I go to morries buffalo ford I'm 100% satisfied with my service and trust that they did only what was needed. Sheila and Shawn are great to Every time I go to morries buffalo ford I'm 100% satisfied with my service and trust that they did only what was needed. Sheila and Shawn are great to work with and always can answer my questions. My vehicle is always in and out quickly More

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Consistent performance I have been purchasing vehicles and getting service performed at Morrie's Buffalo Ford for the past 15 years. I haven't always gotten good news but I I have been purchasing vehicles and getting service performed at Morrie's Buffalo Ford for the past 15 years. I haven't always gotten good news but I have always been treated fairly by everyone at the dealership. They don't waste my time or money and I don't feel like a stranger when I go there. They try to meet your needs and everyone seems to go the extra mile to help. I'll go back. More

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60,000 mile check-up Brought my vehicle in on Tuesday morning for oil change and 60,000 mile check-up. Was greeted by Shawn with a smile and positive attitude which is ref Brought my vehicle in on Tuesday morning for oil change and 60,000 mile check-up. Was greeted by Shawn with a smile and positive attitude which is refreshing. Shawn got my escape in and out in a timely fashion that worked for me - since I work the night shift (he's aware of this and goes out of his way to get me on my way). More

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Outstanding service!!! I just picked up my 2013 Ford Escape from being service today and couldn't be happier. The problem was taken care of so professionally- thanks to Shaw I just picked up my 2013 Ford Escape from being service today and couldn't be happier. The problem was taken care of so professionally- thanks to Shawn Bechtold. He's always so busy and yet he listens to what my concerns are about my vehicle and takes care of it. He's friendly, sincere, professional and very knowledgeable about his job. Thanks for a great experience Shawn. More

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Great Service Department Best experience I have ever had with a service department! First oil change for my 2015 Taurus SHO. Friendly knowledgeable and fast, a great team of p Best experience I have ever had with a service department! First oil change for my 2015 Taurus SHO. Friendly knowledgeable and fast, a great team of professionals. Thanks Shawn and Joe. More

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Shawn is a GREAT service advisor I was in this morning for another oil change on my 2013 F-150. (my 4th 150 from Morrie's). Shawn took care of me as usual. He is always busy, but stil I was in this morning for another oil change on my 2013 F-150. (my 4th 150 from Morrie's). Shawn took care of me as usual. He is always busy, but still finds a little time to visit and ask how things are going. with the truck (and maybe a little hunting or fishing). He's very helpful when when asked a question concerning service. This morning I overheard his conversation concerning what another customer thought the labor hours were high on his vehicle. Shawn explained it brilliantly as there was much more to changing out the alternator on the customer's vehicle than he'd realized which he accepted. He's real good and Knows what he is doing. I also enjoyed a short visit with Chad Erickson. while waiting on the servicing. More

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