Shawn Bechtold | Page 7

Shawn is a GREAT service advisor I was in this morning for another oil change on my 2013 F-150. (my 4th 150 from Morrie's). Shawn took care of me as usual. He is always busy, but stil I was in this morning for another oil change on my 2013 F-150. (my 4th 150 from Morrie's). Shawn took care of me as usual. He is always busy, but still finds a little time to visit and ask how things are going. with the truck (and maybe a little hunting or fishing). He's very helpful when when asked a question concerning service. This morning I overheard his conversation concerning what another customer thought the labor hours were high on his vehicle. Shawn explained it brilliantly as there was much more to changing out the alternator on the customer's vehicle than he'd realized which he accepted. He's real good and Knows what he is doing. I also enjoyed a short visit with Chad Erickson. while waiting on the servicing. More

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The Whole Team is Superb I bought my new car in July 2014, there was a factory recall that needed to be fixed. I set my appointment and also needed an oil change. I was in a I bought my new car in July 2014, there was a factory recall that needed to be fixed. I set my appointment and also needed an oil change. I was in and out in about an hour. I sat in their Customer Lounge used their Guest WIFI and did my work while my car was being taken care of. Everyone greeted me and asked if I needed anything else while I was waiting. I bought the car from JR in July so we chatted about a used car for my daughter, I picked out what I thought she would love and they let me drive it to her. If it would not have been a 5 speed we would have purchased it but she was nervous about driving a stick. We will be back!!! More

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