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Shawn Biskup

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Shawn Biskup

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Shawn Biskup | Page 3

Service Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 North State Road 7
Coconut Creek, FL 33073

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84 Reviews

Overview Reviews (84) Inventory (410)

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84 Reviews

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84 Reviews of Shawn Biskup

March 04, 2022

Dealership Rating

Employee Rating

Shawn, Mathew and the service staff are awesome. Very knowledgeable about my vehicle and attentive to my needs.. I only go to Shawn and Mathew for all my Tahoe needs.. Very knowledgeable about my vehicle and attentive to my needs.. I only go to Shawn and Mathew for all my Tahoe needs.. More

by GARFIELDSMITH21

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matthew Gonsalves

Helpful 0

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Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Garfield!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 03, 2022

Dealership Rating

Employee Rating

Had a great experience again with service department, extremely helpful, knowledgeable and professional with fixing my truck. Service manager Shawn and Eddie where great dealing with on issue of my truck extremely helpful, knowledgeable and professional with fixing my truck. Service manager Shawn and Eddie where great dealing with on issue of my truck, great team and pleasure doing business with Lou Bachrodt Sevice team… More

by jjdl82

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Edward Mendez, Matthew Gonsalves

Helpful 0

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Mar 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn and Eddie, we are very fortunate to have them both on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 05, 2022 -

jjdl82 responded

I happy to do get my truck repaired where I trust it will be done right and with a team of guys that care thank you..

March 01, 2022

Dealership Rating

Employee Rating

Professional service with very little wait time. There was issues noted with my service. I will return to this dealership. There was issues noted with my service. I will return to this dealership. More

by Cetienne

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cetienne, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 01, 2022

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Employee Rating

The service department specifically Frank Benvenuto was great and communicated with me. They made an irritating repair on a brand new car pleasant. great and communicated with me. They made an irritating repair on a brand new car pleasant. More

by DARREN23

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 26, 2022

Dealership Rating

Employee Rating

Very caring service was fast experience was wonderful and insuring comfort and quality care thanks insuring comfort and quality care thanks More

by atsmiley13

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 25, 2022

Dealership Rating

Employee Rating

Great service, very polite and Matt G. Was great all around advisor thank you. Where in and out in a reasonable time too!! Was great all around advisor thank you. Where in and out in a reasonable time too!! More

by jjdl82

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Edward Mendez, Matthew Gonsalves

Helpful 0

Report | Print

Feb 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 28, 2022 -

jjdl82 responded

Yes this was me jose deleon

February 18, 2022

Dealership Rating

Employee Rating

Customer service was terrible. I waited in my car for I don’t know how long before someone came out of the office to assist me. The service advisor was more concerned about the low I waited in my car for I don’t know how long before someone came out of the office to assist me. The service advisor was more concerned about the low voltage in my battery that he did nothing about than the reason I advised him of initially. I hope I never have to take my car there for nothing not even a oil change. More

by ikey3344

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Helpful 0

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Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 16, 2022

Dealership Rating

Employee Rating

Please do not come to this dealership to get your car repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one servic repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one service manager picked up their phone or return messages. You are only allowed to deal with the original service representative or your repiar will be delayed even more. So if they are on vacation or have the day off you're out of luck and will have to wait.( I'm pretty confident this is not the fault of the service representatives and this is just how the process works at the dealership) They never have loaner cars, they won't drive you home, and they won't call a ride share to take you home. This is the opposite of any car dealership I've ever dealt with and my wife has ever dealt with. More

by DELON.SAMPAIO

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Edward Mendez, Matthew Gonsalves

Helpful 0

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Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 11, 2022

Dealership Rating

Employee Rating

Shawn is the best. I like dealing with him. Great person for your dealership. Thanks Shawn for all your help. Mary H for your dealership. Thanks Shawn for all your help. Mary H More

by maryh7521

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 09, 2022

Dealership Rating

Employee Rating

Very professional and kind. Excellent service and not long to wait. Also happy card are made in the US. long to wait. Also happy card are made in the US. More

by Crochet

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: David Hirsch, Matthew Gonsalves, Kuwayne Clarke, Hector Castellon, William Hodge, Stephen Christie

Helpful 0

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Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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