Shawn Cain
Shawn Cain at Luther Bloomington Acura Subaru
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Shawn Cain | Page 14

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Shawn Cain

January 28, 2021

Dealership Rating
Employee Rating

From the start to the end, Shawn provided great service. He was easy to talk with and outgoing enough for a client-provider relationship. Keep it up! Waiting area was regularly kept clean during my one-hour More

by licha003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2021

Luther Bloomington Acura Subaru responded

Hi licha003. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for leaving a review about your visit with Shawn Cain. Great to hear that he was able to accommodate you with the best care possible and I’m glad you felt safe waiting in our lounge with the new COVID-19 precautionary measures we have in place. We look forward to seeing you again soon for your next visit. Have a great weekend.

January 24, 2021

Dealership Rating
Employee Rating

Prompt & professional!! Everyone was on point with customer service which is really important to me. They got me thinking, I should upgrade my care here!! :) More

by Andi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2021

Luther Bloomington Acura Subaru responded

Hi Andi. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. It was an absolute pleasure to provide the highest quality of service possible to your complete satisfaction. We support your decision and look forward to providing the same level of care when/if you do. Have a wonderful day!

January 24, 2021

Dealership Rating
Employee Rating

Excellent service! Courteous, efficient, and very friendly, easy to get in for a appointment , just drove right in, was out in less than one hour. More

by PULA.ROGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edward Kapustin

Jan 27, 2021

Luther Bloomington Acura Subaru responded

Hi PULA.ROGER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for letting us know your Accelerated Service visit with Shawn Cain went great and exceeded your expectations! We look forward to seeing you again for your next servicing needs. Have a wonderful day.

January 17, 2021

Dealership Rating
Employee Rating

Service a little slow, but not bad. They inspected air filter and cabin air filter, and wanted $100 to replace them. I refused, then did it myself for $32. More

by MODELA1930
Recommend Dealer
Yes
Jan 19, 2021

Luther Bloomington Acura Subaru responded

Good Afteenoon Modela1930. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent service visit. The cost is attributed to the parts, labor, shop supplies and tax. For many of our guests, it is difficult to properly access the filters without damaging the fragile housing, so we do take great care to ensure our technicians are following proper protocol to carefully replace these filters. I sincerely appreciate your feedback. Take care and be well.

January 15, 2021

Dealership Rating
Employee Rating

I've been coming here for years and have always been pleased, but Shawn is by far the friendliest and most efficient service rep we have worked with! More

by rhw6487
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 15, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. We appreciate your long-term patronage here! Thank you for letting us know Shawn Cain delivered an exceptional service experience while you were in for Accelerated Services. Glad to hear that he ensured your visit was nothing short of extraordinary. Hope to see you again soon for your next servicing needs. Have a wonderful weekend and be well.

January 13, 2021

Dealership Rating
Employee Rating

Shawn is very nice friendly young man and very helpful. I would come back and ask for his help in the future Thanks Shawn for your help. More

by Thetran07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2021

Luther Bloomington Acura Subaru responded

Good Morning! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Very happy to hear that you greatly enjoyed working with Shawn Cain. He is an asset to our company and we are very lucky to have him on our team. Thank you for the kind review and ratings! We hope to see you again soon for your next servicing needs. Have a wonderful weekend and be well.

December 25, 2020

Dealership Rating
Employee Rating

Service was good.Very friendly. Shawn went above and beyond my expectations. I don't like how much solicitation there has been for me to write a review. Very off-putting. More

by aimjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 23, 2020

Dealership Rating
Employee Rating

Shawn, who checked me in and out, was awesome and very friendly. He was honest in telling me what I needed (and didn't), and even helped me find a discount when I asked about it. Alway a great experience More

by SPEARSON1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 17, 2020

Dealership Rating
Employee Rating

I waited longer than I was told otherwise I would have gone out for a walk but in the end, I got a free car wash coupon. Thank you and the guy is a very friendly and positive attitude. More

by Tensnam2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 17, 2020

Dealership Rating
Employee Rating

Shawn did a great job getting me in and out. I was in a time crunch, but he listened and delivered on his promise that he'd have me out in time. More

by MKRONENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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