Shawn Cain
Shawn Cain at Luther Bloomington Acura Subaru

Shawn Cain | Page 9

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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152 Reviews
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152 Reviews

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152 Reviews of Shawn Cain

September 17, 2021

Dealership Rating
Employee Rating

Meet expectations in all areas. Everyone was very friendly and nice new environment. Great job! More

by K.MAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi K.MAHON. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear our service team provided you with wonderful service and met all of your expectations. We appreciate your loyalty and look forward to bringing the same level of service for you next time around. Have a great weekend.

September 14, 2021

Dealership Rating
Employee Rating

Very professional in a nice new facility. All service people were very courteous and helpful. The work was done promptly. Shawn and Tyler were very pleasant to work with. More

by kkrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Newstrom

Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi kkrogers. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that you enjoyed the new Subaru facility along with the courteous experience with Shawn and Tyler! We appreciate your patronage and look forward to working with you again in the future. Have a wonderful weekend.

September 10, 2021

Dealership Rating
Employee Rating

Quality service, friendly, they get you in fast. Always plenty people to assist. New building is very nice. In and out in a timely manner. More

by Jac962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Black

Sep 30, 2021

Luther Bloomington Acura Subaru responded

Hi Jac962. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that Shawn took fantastic care of you during your visit and you enjoyed the new Subaru facility. We appreciate your continued patronage and look forward to working with you again soon. Have a magnificent day.

September 02, 2021

Dealership Rating
Employee Rating

Service was very good. Used express service, rep was very professional, confirmed what was needed (oil change and inspection) informed me filters needed cleaning after inspection, called with findings and se More

by Tgallig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: None

Sep 07, 2021

Luther Bloomington Acura Subaru responded

Hi Tgallig. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Shawn took wonderful care of your throughout your service experience. We appreciate your business and look forward to working with you again in the future for your next servicing needs. Have a great day.

August 28, 2021

Dealership Rating
Employee Rating

Great service. I actually went to the old location first and then to Acura before I finally found the right spot, but they were really understanding about my tardiness. Great communication, excellent explan More

by bigsky1470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Luther Bloomington Acura Subaru responded

Hi bigsky1470. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Excellent to hear that you had a fantastic service experience with Shawn during your visit to our new Subaru facility. We appreciate your patronage and look forward to providing the same level of great service next visit. Have a grand day.

August 27, 2021

Dealership Rating
Employee Rating

Prompt, amazing service. They always ask before doing further services. Nice waiting room with great snacks and coffee. Staff is very polite and accommodating. More

by Jillian W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Luther Bloomington Acura Subaru responded

Hi Jillian W. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. To uphold genuine trust and proper communication with our clients, we definitely ensure our clients are aware of costs before proceeding with any services as transparency is a very integral part of our service processes. Very happy to hear that your experience with Shawn went very well! We appreciate your business and look forward to working with you again in the future. Have a great Labor Day Weekend.

August 27, 2021

Dealership Rating
Employee Rating

Very kind and polite young man. He paid attention to all of my requests and he made sure everything was completed properly. He even escorted me out to my car and double checked . He was very helpful and e More

by JOELLE SAWVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Luther Bloomington Acura Subaru responded

Hi JOELLE SAWVEL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am so proud to hear that Shawn provided quite a stellar and all-around wholesome service experience for you while you were in. We appreciate your continued loyalty and look forward to providing many more years of excellent service. Have a wonderful Labor Day Weekend.

August 27, 2021

Dealership Rating
Employee Rating

Shawn was great to work with in the service Dept. He was very pleasant, accommodating and efficient. The new Subaru building is beautiful and the outdoor patio is fabulous! More

by RDMORAVEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Luther Bloomington Acura Subaru responded

Hi RDMORAVEC. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Excellent to hear Shawn took fantastic care of you and you thoroughly appreciated the new Subaru accommodations. We appreciate your business and look forward to working with you again soon. Have a nice Labor Day Weekend.

August 24, 2021

Dealership Rating
Employee Rating

Dropped in with no appointment. Accepted car & solved my issue. 1 hour total. Shawn kept me updated throughout the whole process. Waiting area is super nice. More

by chewright@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Luther Bloomington Acura Subaru responded

Hi chewright@mac.com. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Shawn took fantastic care to ensure your Accelerated Service experience went to your expectations. We appreciate your patronage and look forward to working with you again soon. Have an excellent day.

August 21, 2021

Dealership Rating
Employee Rating

I have been going to Bloomington Subaru for over 20 years. This was the worst. Over 2 hours for a simple oil change. When I arrived was told would an hour. No problem. But no communication about the de More

by jkjeldahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 23, 2021

Luther Bloomington Acura Subaru responded

Hi jkjeldahl. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. We are very sorry to hear your service experience failed to meet your expectations. Please reach out to me directly at: lisa.mullenberg@lutherauto.com to further discuss.

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