Shawn Cain | Page 10
Accelerated Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
152 Reviews
Write a Review152 Reviews of Shawn Cain
August 14, 2021
Fantastic, informative service. I waited in the customer lounge, had a beverage and was comfortable there. I was thoroughly informed of the condition of my Outback. I also have friends who come to this de lounge, had a beverage and was comfortable there. I was thoroughly informed of the condition of my Outback. I also have friends who come to this dealership for service and are highly complimentary. More
August 07, 2021
Friendly and efficient, in and out. Shawn explained Friendly and efficient, in and out. Shawn explained everything throughly and very cheerful. Shawn kept me updated and also gave me information abo Friendly and efficient, in and out. Shawn explained everything throughly and very cheerful. Shawn kept me updated and also gave me information about my next service at 90,000 miles. More
August 04, 2021
Took my new Outback in to see why it erupted with multiple warning lights for no apparent reason. Service crew took car in right away even though it was late afternoon and ran battery check and reboo multiple warning lights for no apparent reason. Service crew took car in right away even though it was late afternoon and ran battery check and rebooted the software. No identifiable cause - just a gremlin in the system and everything functional as normal again. Personal we’re great and I felt sensitive to my problem. I’ve always had good experience with this dealer and this trip was no exception. In and out in less than an hour with no charge for checking things out. More
August 03, 2021
My AC worked better before I paid it fixed. Customer service from the greeters to the one behind the desk was excellent but very dissatisfied that what I had aid for the was NOT in working order. service from the greeters to the one behind the desk was excellent but very dissatisfied that what I had aid for the was NOT in working order. More
Other Employees Tagged: Derrick Cole excellent and the man who set up the loaner
July 30, 2021
Friendly and helpful. He was able to check us in and get everything ready for our appointment. He even helped my husband on an unrelated problem with his Subaru when he came to pick me up. get everything ready for our appointment. He even helped my husband on an unrelated problem with his Subaru when he came to pick me up. More
July 27, 2021
This dealership treats its customers so well and has the highest level of customer service. Their personnel are exceptional in every way. The personnel make what can be a tense experience an absolute pleasu highest level of customer service. Their personnel are exceptional in every way. The personnel make what can be a tense experience an absolute pleasure. More
July 24, 2021
Shawn greeted me with great professionalism. He talked to me about doing my 30,000 check up whish I decided to do. I said he world keep me informed at intervals of the work which he did. Going over what w to me about doing my 30,000 check up whish I decided to do. I said he world keep me informed at intervals of the work which he did. Going over what was found and how I wanted to procced I decided and the work was completed and Shawn was in a meeting and a very nice young lady finished up the transaction. Sorry I for got her name. I enjoyed my waiting time in our lovely new dealership. I am very impressed with your new building. I and my wife just order a new Crosstrek in earlier July and will be very happy to use your dealership for service on both of our Crosstrek. We worked with Maria Gutierrez on our order. She is nice person to work with. Thanks for your great SERVICE!!!!!!!!!!!! Wayne H More
July 16, 2021
The new service center is awesome and the lounge area is comfortable, light, and spacious. All the staff are friendly, considerate, and professional. Great service always. comfortable, light, and spacious. All the staff are friendly, considerate, and professional. Great service always. More

