Shawn Dearing

Very courteous and professional. Jared knew his job well. Thank you, Jared. See you again soon. Jared knew his job well. Thank you, Jared. See you again soon. More

by SPAGAN8387 Verified Customer Verified Customer

Report | Print

Had an issue with engine noise. The dealership set an appointment online and looked at the vehicle. It was determined to be powertrain warranty and covered. We are a 3nd owner.....a The dealership set an appointment online and looked at the vehicle. It was determined to be powertrain warranty and covered. We are a 3nd owner.....and there wasn't any push back or hesitation fixing it. 1st time Mopar customer.....and hopefully soon to be longtime customer. Issues with vehicles happen. How the dealer and MoCo handle them makes the difference! More

by zmoffett78 Verified Customer Verified Customer

Report | Print

The service department at Olathe Chrysler Jeep Dodge was very accommodating and communicated everything very clearly! They worked hard with me to get everything I needed done! This is why I only use them to very accommodating and communicated everything very clearly! They worked hard with me to get everything I needed done! This is why I only use them to service my vehicles! More

by Toni Heflin Verified Customer Verified Customer

Report | Print

Excellent service as always. My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as wel My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as well, & will continue to do so. Thank you for all your efforts! 😁👍 More

by Jason7890 Verified Customer Verified Customer

Report | Print

I brought my truck in for an engine surging issue. They charged nearly $1500 for new spark plugs and I still have the same problem. They had no record of my engine replacement 23 months ago at the They charged nearly $1500 for new spark plugs and I still have the same problem. They had no record of my engine replacement 23 months ago at their dealership and asked me for copies of my receipt for that. They are now hoping my engine gives an error code to help them troubleshoot. Meanwhile I only have 4 weeks left on my engine warranty. I am very disappointed in the dealership and their service ability and skills. I have not had a response on my texts I left with them about this issue. More

by BRAD.CASEMIER Verified Customer Verified Customer

Report | Print

My bolt on my training was loose and came off when driving. So I had to fixed my self driving. So I had to fixed my self More

by mikeldavis48 Verified Customer Verified Customer

Report | Print

good job good job good job good job good job good job good job good job good job good job More

by kolbehughes.lvsh Verified Customer Verified Customer

Report | Print

Well, it started off with an oil change and ended with me having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off brea having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off breaking the lock. It would not have bothered me if they had said something before they let me drive my Jeep home with a single latch, holding my hood down. When I noticed what happened I reached out to the lot. I had to drive back to the lot to show them that it was broken. They told me to order a new set, which I did and send them the invoice and they would reimburse me. When I sent the invoice, they gave me a credit to my account. I asked for an actual refund of a check, which of course red tape three weeks later still have not seen the check for the replacement hood latches. I really like the sales people here, but I will not be coming back to get my vehicle service here ever again. The fact that they allowed me to drive home with one hood latch, broken speaks volumes for how much stuff they cover up and don’t tell customers More

by Ralph.t.hewitt Verified Customer Verified Customer

Report | Print

As I was checking out, the cashier leaned over to one of her coworkers and said she was “done dealing with customers today”. Customer service/people skills 0/10. her coworkers and said she was “done dealing with customers today”. Customer service/people skills 0/10. More

by NeverComingBack Verified Customer Verified Customer

Report | Print

Terrible service charge 300 still don’t know what’s wrong with my car never going back with my car never going back More

by Dlowesky765 Verified Customer Verified Customer

Report | Print