Shawn Gormley

I recently purchased a vehicle at Acton Toyota of Littleton and had the pleasure of working with Emma. She is the most efficient sales agent I’ve ever worked with. She didn't waste a second of my tim Littleton and had the pleasure of working with Emma. She is the most efficient sales agent I’ve ever worked with. She didn't waste a second of my time, answered every question directly, and made the entire process seamless. I would highly recommend Emma! More

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We recently bought a new 2026 Toyota Camry from Acton Toyota of Littleton, MA. We want to express our gratitude to Jacob Dutile, a sales consultant and product specialist at this dealership, for goi Toyota of Littleton, MA. We want to express our gratitude to Jacob Dutile, a sales consultant and product specialist at this dealership, for going above and beyond the call of duty in providing a delightful car buying experience. Jacob Dutile is a class act! He helped patiently and methodically to lead us through the entire process of understanding the features and options available on an in-transit vehicle step-by-step. Once the car arrived at the lot, he guided us through all the features and technical specifications of the Camry, as well as filling out application forms. He answered many questions during the process with clarity, sometimes in the late hours of his working day or after hours (though we did not expect it, as we are a big proponent of work/life balance). His product and technology knowledge is impeccable. Throughout the process, we found him very responsive at each turn, which is an important quality to have in this business. All in all, it was an extremely delightful car buying experience to work with him. We would be recommending him to our family members and friends. Jacob Dutile is a class act! He deserves more than a 5-star rating. More

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Clear communication, easy to get to, easy to work with, comprehensive array of services available to the buyer. Talk to Peter C., he won't let you down! comprehensive array of services available to the buyer. Talk to Peter C., he won't let you down! More

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I passed 3 other Toyota dealerships just so I could work with Josh and the team at Acton/Littleton Toyota!!! Great communication, very respectful. Rami was also amazing in the finance dept. will def come ba with Josh and the team at Acton/Littleton Toyota!!! Great communication, very respectful. Rami was also amazing in the finance dept. will def come back as needed. More

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Better when Moran owned it. New ownership keeps on salesmen that threaten customers. I'll never shop or have any of our vehicles serviced in this nightmarish operation. New ownership keeps on salesmen that threaten customers. I'll never shop or have any of our vehicles serviced in this nightmarish operation. More

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Wife and I decided to purchase a certified used car though Acton Toyota and pay a couple thousand more than buying thru a private party because we thought it made more sense being that their supposed t though Acton Toyota and pay a couple thousand more than buying thru a private party because we thought it made more sense being that their supposed to go through the entire vehicle to make sure it’s a great car. Unfortunately, a few days after we bought it we took it to the car wash and immediately after being washed you could see about 30 plus chip marks on the front end. Another words, it’s as if they took a magic marker and filled in all the chip marks so that the paint looked in perfect condition. Then, about 3 days after we bought it the brakes started squealing so we took it by our usual mechanic and he said they installed the cheapest brake pads on the market and also the rotors needed replacing. Then a couple days after that the radio stopped working. We brought this to their attention and they had us bring it in for their mechanics to look at and of course they came uo with some song & dance that the 5 year extended warranty we paid thousands extra for didn’t cover any of the issues. Also, the tires are the cheapest junkiest tires you can buy so it’s absolutely horrible in the snow even though it’s an all wheel drive. In fact, our compact 2 wheel drive Chevy Sonic is ten times better in the snow. We actually won’t even drive it in the snow because it’s so bad because of the horrific tires they put on it. Needles to say, we will never buy a vehicle from them EVER AGAIN!! In fact we’re trying to warn everyone not to buy from them. They completely lied to us and especially about thev 5 year extended warranty thats absolutely useless. We’re absolutely furious with them. We paid thousands more with the expectation that it would be a better car, especially since its a a“certified” pre owned vehicle. Once they sell you the car they could care less about helping you and instead they give you the run around and absurd excuses as to why their not responsible for anything after the sell. I gave them one star but they don’t even come close to deserving even a one star. Please please please don’t ever buy a vehicle through Acton Toyota. It’s been the worst car buying experience I’ve had in over 30 years. Their just nothing but liars. More

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Good experience overall. The folks there worked with me and were very helpful. Thank you ! The folks there worked with me and were very helpful. Thank you ! More

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Acton Toyota makes buying a car easy. Their services are second to none. All of the employees are helpful. Their services are second to none. All of the employees are helpful. More

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I meet the manager’s name Shawn the money guy’s name Gonsales and the sale agent’s name Jailine.What a wonderful staff you have. They worked with me like I was their family. I am thrilled to meet the Gonsales and the sale agent’s name Jailine.What a wonderful staff you have. They worked with me like I was their family. I am thrilled to meet them. Thank you so much for everything! Jailine thumbs up🙏🏽 She deserves a raise please! More

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Very bad service dept don’t want to own up to there mistake no respect for a customer A customer should be priority an you people are the worst I will make sure I spread the word That’s service depa mistake no respect for a customer A customer should be priority an you people are the worst I will make sure I spread the word That’s service department must of never got properly trained to do there jobs Pathetic people More

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