Shawn Haas
Shawn Haas at Bob Ferrando Ford
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Shawn Haas | Page 18

Master Sales Consultant

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
232 Reviews

I have sincerely enjoyed my 29 years at Bob Ferrando Ford Lincoln. My passion for cars, customer satisfaction , and to lead the industry has been my sole focus. I am fortunate at home with a beautiful wife, daughter, and two small dogs and one of our favorite things to do is spend time as a family and we love to ski and camp. Please allow me to help you with all your automotive needs and my experience will make the process fun and easy, my promise to you !!!

Dealership Experience

29 yrs, 10 mos

Industry Experience

29 yrs, 10 mos

Employee Video

4.8

232 Reviews

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232 Reviews of Shawn Haas

February 12, 2019

Dealership Rating
Employee Rating

Always great service I take my car here because I want genuine ford service. I am always treated with respect and am confident in all that is done to my car! Very friendly More

by DAWNj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 12, 2019

Dealership Rating

Recall on airbag on my Lincoln MKZ Did not wash my Lincoln MKZ It was brought in for a recall for the airbag they never washed it not sure what you want me to say I bought a Lincoln M More

by dkoszewski40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Cooley, Todd Kroh, Terry Delfft, Rick Greaves, Dana Greenawalt , Pat McCafferty, Nicholas Michalski, Craig Murphy, Ken Sauer

Feb 12, 2019

Bob Ferrando Ford responded

Good afternoon and thank you for the feedback regarding your recent service appointment here at Bob Ferrando Ford Lincoln. You are correct in regards to us washing every Lincoln that comes in for service here at the dealership. I am sorry we were not able to complete your wash on the date of your appointment 02/11/2019. I looked up your service history to ensure your vehicle was being washed and noticed that is was on the last visit on 03/17/2018 and the prior visit on 09/08/2016. I also looked into why it was not washed yesterday and found that no car washes were done yesterday due to the temp high of 32 and low of 26 degrees. Company policy is that no car washes are done when the temp in below freezing as doing so can cause issues with doors and windows now closing and at times not opening. When the temp is below freezing we will always as a courtesy do the car wash on a day when temp allows. Please call your service advisor to schedule the cash wash at a time convenient for you. Have a great day and thank you for letting Bob Ferrando Ford Lincoln complete your service recall.

January 30, 2019

Dealership Rating
Employee Rating

Great job Quick and efficient, a very pleasant experience here. Love how easy it is to lease for my second time. Shawn found me some great incentive deals More

by lisagette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio , Craig Murphy, Stephanie Suscheck was awesome

January 30, 2019

Dealership Rating
Employee Rating

Exceeded our expectations We dealt with Shawn Haas. Shawn treated us like royalty, exceeded our expectations and was brutally honest with us. I will and have recommended othe More

by Thunder502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio

January 30, 2019

Dealership Rating
Employee Rating

Perfect Dropped brand new super duty off for first oil change and threw in some other curve balls last minute with suspension and alignment. Staff handled it More

by Ddup2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie

January 17, 2019

Dealership Rating
Employee Rating

Awesome service Shawn and the crew at Ferrando made our buying experience quick and simple. Our family has been buying from them for many years and we will continue t More

by thatcher.melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio , Craig Murphy, Scott Wolfe

January 16, 2019

Dealership Rating
Employee Rating

Easy and no hassles Sean Haas did an amazing job was informative and proactive in getting us the best deal. Jake did an awesome job helpin with the technology More

by Cars4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio , Jake

January 07, 2019

Dealership Rating

oil change- ferrando has always been very accomodating when i need to schedule service. They are quick to get me in and there are never any hassles or surprises. More

by mbarr101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 07, 2019

Dealership Rating
Employee Rating

service I called got a appointment next week for state inspection and oil and filter . it was fast and the coffee was good only had time for 2 cups lol More

by MLYNN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat McCafferty

December 31, 2018

Dealership Rating
Employee Rating

Oil change & tire rotation The service is always great! John and Arlen are the best service advisers,they always take great care on me. We buy a lot of cars There because of More

by Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, Dana Greenawalt , John Barney& Arlen

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