Shawn Hillegass | Page 7

Great follow up I had brought my 2008 F-150 in for 75,000 mile check and during this the technician found come problems with the steering rack and front end struts. I had brought my 2008 F-150 in for 75,000 mile check and during this the technician found come problems with the steering rack and front end struts. I OK'd the repairs but had forgotten to tell them about my Easy Care extension warranty. After the repairs were completed I told the Service Advisor, Shawn Hillegass, about this warranty and he followed up with Easy Care to get this taken care of. Many thanks Shawn. Saved me some money and was very helpful throughout. I have always had good service from Jannell Ford and this was another confirmation of what a great service center Jannell is. More

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EXCELLENCE Stopped in for an oil change at 35,000 miles. Were on time and also validated any outstanding MFG Recalls; found one and found time to complete it wi Stopped in for an oil change at 35,000 miles. Were on time and also validated any outstanding MFG Recalls; found one and found time to complete it within a reasonable time/experience. More

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Excellent Service Department Within the last 2 weeks, I had both of my cars serviced at Jannell. The customer service is excellent! The ease of making an appointment and havin Within the last 2 weeks, I had both of my cars serviced at Jannell. The customer service is excellent! The ease of making an appointment and having the ready when promised was great! More

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Ask for Charles Williams My salesman, Charles Williams, was very relaxing to deal with. He gives you a little at a time. You have do your own "chipping." But Charlie is alw My salesman, Charles Williams, was very relaxing to deal with. He gives you a little at a time. You have do your own "chipping." But Charlie is always willing to stay in the game to make you happy as well as his employer. He met my expectations as a negotiator; frank, close-to-the-vest but delivered with a mutually agreeable price. I believe you can trust Charlie to deal with you while understanding that you are making a major purchase. He is a gentleman and I highly recommend that you insist on Charles Williams as your sales consultant. Business Managers Kathy Mulvehill and Joanne Hudson were helpful and had a strong understanding of the advantages of today's low interest rates. More

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