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Shawn Hooe
Shawn Hooe | Page 27
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
343 Reviews
343 Reviews
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343 Reviews of Shawn Hooe
Verified Customer
July 20, 2024
Starla and company did an outstanding job as always thanks to everyone that helped me get through this week thanks to everyone that helped me get through this week More
by QUALNIOS
Other Employees Tagged: Jeff Morris, Starla Johnson, Nick Huff, Bryan Stanley , Paul Johnson, Zach Rhine
July 18, 2024
The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra charge is not fair when using my credit cards. Moreover, I have been James Wood customer since April ‘1998 without any disputes in question. More
by Fish08
Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine
July 18, 2024
love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More
by ferndogcan2
Other Employees Tagged: Drew Ward, Bryan Stanley, Russell Fox, Sam Lara , Zach Rhine, Ruben Cantu
July 10, 2024
This was my 2nd bad experience with the service department but the service manager smoothed things over with the 1st visit. This visit I had an appointment and after 3 days I had to follow up and department but the service manager smoothed things over with the 1st visit. This visit I had an appointment and after 3 days I had to follow up and was assured it was “next in line”. Another 3 days I had to follow up again and they hadn’t even touched my truck. I then picked it up and no apologies when I picked it up. Very disappointing since this is the only Chevy dealer within Wise County. Won’t be back at this location for sales or service. More
by JEREMY.C
Other Employees Tagged: Krystal Gipson, Zach Rhine
July 09, 2024
We went with James Wood for the convenience of living in the same town.. we also didn't want to spend hours at a dealership. Everything was done through text or phone call. Once finished, we set up a time t the same town.. we also didn't want to spend hours at a dealership. Everything was done through text or phone call. Once finished, we set up a time to be there to sign the papers and we were done! Vehicle was ready and waiting outside, we went over the features and were on our way. That's how you do it!! Friendly and Knowledgeable staff. Great Service! More
by kelseamcmaster
Other Employees Tagged: Tyler Mayfield , Bradley Bunch, Max Cooper
July 08, 2024
It took a few attempts to get the problem completely worked out, but Shawn Hooe stayed on top of the issue and kept me informed. He was truly concerned with the fact that they were having difficult get worked out, but Shawn Hooe stayed on top of the issue and kept me informed. He was truly concerned with the fact that they were having difficult getting the issue nailed down. He cares about his customers. More
by KRDODSON
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