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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 27

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
356 Reviews
4.9

356 Reviews

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356 Reviews of Shawn Hooe

August 14, 2024

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Employee Rating

Great people from sales to service. It's great no hassle dealing to setting up service and accessories More

by scaruthers3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Rusty Ford

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Aug 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a no-hassle experience with our sales and service teams at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our top priority, and I appreciate your feedback. I look forward to seeing you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 13, 2024

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Employee Rating

Had an issue with my truck. Mechanical issues and warranty issues. James Wood Motors handled everything completely and got me back up and running More

by JIMBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams

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Aug 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that we were able to assist you with the mechanical and warranty issues on your truck. At James Wood Chevrolet Buick GMC Decatur, I strive to ensure our customers are back on the road as quickly as possible. I appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 07, 2024

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Employee Rating

Great Job as usual. Not happy with the warranty I purchased but not the service department problem. Shawn tries hard to get everything done in a timely matter. More

by JHUTCHISON0
Recommend Dealer
Yes
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Aug 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. We truly appreciate your feedback and are glad to hear that you had a positive experience with Shawn in our service department at James Wood Chevrolet Buick GMC Decatur. We also acknowledge your concerns regarding the warranty and would love to discuss this further with you. Please feel free to reach out to us anytime. We look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 06, 2024

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Employee Rating

Shawn Hooe and he service department has always been excellent! Highly recommended. Bought every vehicle from James Wood since 1995. More

by CGFITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I greatly appreciate your loyalty and I am thrilled to hear that you’ve consistently had excellent service from our team at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 04, 2024

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Quick turnaround on the repairs, Shawn H. is the best service manager around! Highly recommend James Wood for any vehicle needs. More

by BRETTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brett, for your fantastic review! We're thrilled to hear that you had a quick turnaround on your repairs and that our service manager made a positive impact on your experience. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any of your future vehicle needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 03, 2024

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Employee Rating

I forgot the mailer I received and the service organizer said it was not a coupon just their regular price and the next day I received a flier in the mail from another auto service company advertizing the More

by VLSCHAFERHELOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff , Krystal Gipson, Zach Rhine

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Aug 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the pricing and the service department's organization. It's important to me that our customers feel satisfied with their experience at James Wood Chevrolet Buick GMC Decatur. If you'd like to discuss this further or if there's anything we can do to assist you, please feel free to reach out. I appreciate your insight and hope to have the chance to serve you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 01, 2024

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Employee Rating

Everyone is very professional and do outstanding work especially Shawm, Starlet, Paul Brian and Zach More

by QUALNIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley , Krystal Gipson, Paul Johnson, Zach Rhine, Starlet Johnson

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Aug 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. Shawm, Starlet, Paul, and Zach will be delighted to know they made a positive impression. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 01, 2024

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Employee Rating

I drive 100 miles to purchase vehicles, service and body work. Enough said. Best dealership ever!!! More

by NELSONRANCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Carey Williams, Brandt Wicker, Rusty Ford, Nick Huff, Bryan Stanley , Beau Bell, Paul Johnson, Zach Rhine

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Aug 01, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur to be the best dealership ever, and we truly appreciate your loyalty in driving 100 miles for our services. We look forward to serving you again and ensuring you have the best experience every time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 30, 2024

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Employee Rating

Shawn was great to work with and was very informative. Was willing to work with the extended warranty company without hassle. More

by Ben C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We're thrilled to hear that Shawn was great to work with and provided you with the information you needed. At James Wood Chevrolet Buick GMC Decatur, we always strive to make the process seamless, including working with warranty companies. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 26, 2024

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Employee Rating

Told them what I wanted and they found it. As usual things went smoothly with out no surprises. More

by terrytimec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Jul 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that your experience was smooth and pleasant. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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